Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leidy Mantock

Fort Wayne

Summary

Dedicated professional with extensive cleaning expertise and a strong customer service focus, honed at The Cleaning Company. Proven ability to enhance facility cleanliness and safety compliance while fostering a welcoming environment. Skilled in chemical handling and waste disposal management, consistently delivering exceptional results in fast-paced settings.

Overview

25
25
years of professional experience

Work History

Janitor

The Cleaning Company
01.2025 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Safeguarded building security by locking doors and setting alarms at the end of each shift.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Food and Beverage Attendant(Bar Tender)

Blue Bay Villas
06.2013 - 02.2024
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Trained new staff members on company policies and procedures.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
  • Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.

Casa Marina Hotel

Casa Marina Hotel and Resort
03.2000 - 06.2001
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Mathematics

Fuerza Area Military School
Puerto Plata Dominican Republic
06-2003

Skills

  • Cleaning expertise
  • Restroom care
  • Customer service-focused
  • Mopping techniques
  • Window washing
  • Chemical handling
  • Facilities maintenance
  • Waste disposal management
  • Skilled housekeeper
  • Work orders
  • Safety compliance
  • Industrial cleaning methods
  • Cleaning supply management
  • Vacuum operation

Languages

Spanish
English
Professional Working

Timeline

Janitor

The Cleaning Company
01.2025 - Current

Food and Beverage Attendant(Bar Tender)

Blue Bay Villas
06.2013 - 02.2024

Casa Marina Hotel

Casa Marina Hotel and Resort
03.2000 - 06.2001

Mathematics

Fuerza Area Military School

Similar Profiles

CREATE PROFILE
Leidy Mantock