Leidy Martinez
Bayonne,NJ
Summary
Detail-oriented professional with an Associate of Science in Business Administration and currently pursuing a Bachelor of Science in Finance. Proficient in business principles, financial concepts, and administrative operations. Expertise in organization, record management, data accuracy, and customer service, with a proven ability to manage multiple priorities in fast-paced environments. Strong analytical and communication skills drive commitment to delivering accurate and efficient results.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Pre-K Teacher / Classroom Lead
The Brunswick School
Jersey City, NJ
02.2017 - Current
- Implemented structured classroom management strategies to foster accountability and increase student engagement.
- Developed interactive activities to foster social skills and emotional development.
- Led small group activities aimed at fostering teamwork and communication skills. to promote teamwork and cooperation among students.
- Communicated effectively with families, staff, and administrators to strengthen relationships and support student success.
- Collaborated with instructional teams to align practices with program expectations.
- Supported daily classroom operations, including scheduling and instructional planning.
- Maintained precise documentation of confidential student records to ensure compliance with school policies and support student needs.
- Assessed student progress through observation, documentation, and portfolio reviews.
Manager, Sales and Customer Support
Solutions Barbershop
Jersey City, NJ
06.2020 - 12.2024
- Managed daily operations of sales and customer support teams.
- Led sales planning and account management to expand existing accounts and secure new business opportunities
- Managed daily operations, scheduling, and customer flow
- Managed daily operations and scheduling for barbers and staff.
- Provided consistent customer service and resolved client concerns
- Resolved conflicts between customers or staff members professionally.
- Fostered positive work environment through team-building activities and effective communication
- Tracked income, expenses, and payments to ensure accurate financial reporting
- Handled invoicing, payment processing, and basic bookkeeping functions
- Oversaw inventory management and supply ordering processes.
- Monitored stock levels of barbering supplies and ordered additional items.
- Gathered customer feedback through surveys and social media to improve services. through surveys and social media platforms.
- Established policies and procedures for the efficient running of the shop.
- Ensured shop staff adhered to all health and safety regulations.
Education
Bachelor of Science - Finance
Kean University
Union, NJ05-2028
Associate of Science - Business Administration
Hudson County Community College
Jersey City, NJ05-2026
Skills
- Records management
- Customer Communication
- Confidentiality compliance
- Classroom management
- Administrative coordination
- Proficiency in Microsoft Office Suite
- Expertise in Google Workspace tools
- Time management
- Team collaboration
- Customer service
- Bilingual communication: English and Spanish
- Effective communication
- Detail-oriented approach
- Multitasking capabilities
- Sales techniques
- Cash management
- Data entry
- Bookkeeping
Certification
- Excel Basics for Data Analysis
- Project Management Fundamentals (CAPM Prep)
Timeline
Manager, Sales and Customer Support
Solutions Barbershop
06.2020 - 12.2024
Pre-K Teacher / Classroom Lead
The Brunswick School
02.2017 - Current
Bachelor of Science - Finance
Kean University
Associate of Science - Business Administration
Hudson County Community College