Leidy Ossa
Ashburn,VA
Summary
An energetic and resourceful employee with strong communication and interpersonal skills, committed to delivering exceptional customer experiences and contributing to a positive team environment. Reputation for hard work, organizational skills, punctuality, and willingness to learn new things.
Overview
14
14
years of professional experience
4041
4041
years of post-secondary education
Work History
Teacher assistant
La Petite Academy
Ashburn, VA
09.2024 - 11.2024
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Mantain good communication with parents
- Assisted teachers in managing student behaviour, maintaining a focused learning atmosphere.
- Helped maintain safe school environment following health and safety guidelines strictly.
- Organised educational outings for enriching real-world experiences.
- Offered emotional support to pupils, promoting mental well-being within the school community.
- Supported the successful integration of new pupils into the class environment.
English Teacher
English Now Institute
Buga, Colombia
08.2023 - 01.2024
- Developed comprehensive lesson plans for students' improved understanding of the English language.
- Fostered a positive learning environment with clear classroom management strategies.
- Prepared students for standardized tests, contributing to their successful performance.
- Encouraged class participation and critical thinking through interactive assignments.
- Used technology effectively in the classroom to modernize teaching practices.
- Increased cultural awareness by integrating diverse texts into the syllabus.
- Provided guidance and support to struggling students, significantly improving their grades.
- Conducted regular assessments of pupil's work, providing constructive feedback for improvement.
- Taught advanced grammar lessons improving overall language proficiency.
- Evaluated student progress by providing short quizzes, examinations, and standardized tests.
- Applied differentiated teaching methods to meet varied student needs.
Online English teacher
Colombo Americano Cultural Center
Buga, Colombia
01.2022 - 01.2023
- Managed online classroom effectively for kids, adolescents, and adults, ensuring a positive and supportive environment.
- Adapted teaching methods to suit different learning styles of students.
- Maintained up-to-date records of student progress and performance.
- Implemented new learning strategies in the virtual classroom for enhanced comprehension.
- Provided consistent feedback to help students improve their language skills.
- Engaged parents in regular communication about their child's progress and areas for improvement.
- Integrated technology into lessons to make them more interesting and interactive.
- Fostered a culture of inquiry-based learning that promoted creativity and critical thinking.
- Utilized multimedia resources to enhance the learning experience.
- Constantly met learning goals, identified strengths and weaknesses, and adapted teaching concepts correctly.
- Optimized student learning, using virtual whiteboards and screen-sharing technology to supplement teaching.
- Evaluated student progress by providing short quizzes, examinations, and standardized tests.
Private English and Spanish tutor
self
Pereira, Colombia
02.2019 - 01.2021
- Facilitated stimulating class discussions on various topics to encourage the use of vocabulary and grammar concepts learned previously.
- Maintained regular progress reports for each student with specific feedback on areas requiring further attention.
- Collaborated closely with parents providing them regular updates on their child's academic progress.
- Improved students' grasp of Spanish/English language by creating interactive lesson plans.
- Incorporated cultural elements into lessons to enhance understanding of the Spanish/English culture.
- Supported students in achieving personalized linguistic goals within desired timeframes.
- Helped non-native speakers with confidence and social integration.
- Adapted teaching styles and resources to suit student ages and abilities.
Waitress
Babilonia Café Bar
Pereira, Colombia
03.2016 - 01.2018
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Improved customer satisfaction by providing efficient and friendly service.
- Collaborated with kitchen staff to ensure order accuracy.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Advanced team efficiency by assisting in training new waitstaff members.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Cashier
Ossa Bakery
Buga, Colombia
10.2010 - 01.2014
- Recommended products and services to customers based on requirements.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
- Kept checkouts areas and general store clean and orderly.
- Delivered outstanding customer care with proactive sales and listening skills.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
Education
Professional Development Course - Certificate in Communicative language teaching
Colombo Americano
ColombiaB.A. - Foreign Languages with Emphasis in English
UNAD University
Colombia 01.2020 - 01.2023
BA - Bilingualism with emphasis in English
Tecnológica de Pereira University
Colombia 01.2015 - 01.2019
High School Graduate -
Tulio Enrique Tascon High School
Buga, ColombiaSkills
- Customer service
- Communication skills
- Problem solving
- Clerical duties
- Computer skills
Languages
English
Fluent
Spanish
Proficient (C2)
Affiliations
- Cycling
- Macrame
- Yoga
PERSONAL REFERENCES
Margaret Dix 703-246- 4808
Email: Margaret.Dix@fairfaxcounty.gov
Courtney sternbeck 304-729-8500
Email: cbcarroll24@gmail.com
Timeline
Teacher assistant
La Petite Academy
09.2024 - 11.2024
English Teacher
English Now Institute
08.2023 - 01.2024
Online English teacher
Colombo Americano Cultural Center
01.2022 - 01.2023
B.A. - Foreign Languages with Emphasis in English
UNAD University
01.2020 - 01.2023
Private English and Spanish tutor
self
02.2019 - 01.2021
Waitress
Babilonia Café Bar
03.2016 - 01.2018
BA - Bilingualism with emphasis in English
Tecnológica de Pereira University
01.2015 - 01.2019
Cashier
Ossa Bakery
10.2010 - 01.2014
Professional Development Course - Certificate in Communicative language teaching
Colombo Americano
High School Graduate -
Tulio Enrique Tascon High School
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