Researched, wrote, and edited news articles on various topics, ensuring factual accuracy and timely publication.
Collaborated with the editorial team to pitch story ideas, conduct interviews, and ensure content meets editorial standards.
Demonstrated strong news writing and research proficiency, ensuring articles were engaging and informative.
Wrote and published articles in both English and Spanish on timely and relevant topics, demonstrating strong research and writing skills.
Conducted interviews and research, gathering information from reliable sources to support high-quality, engaging content.
Managed deadlines and pitched article ideas, enhancing editorial decision-making.
Stayed up to date with current news trends, showing a commitment to accuracy and timeliness.
Researched and wrote articles on current events and historical topics, often featured on the magazine’s front page.
Collaborated with editorial teams to refine content and ensure alignment with the magazine's style and target audience.
Conducted thorough research using primary and secondary sources, providing insightful and accurate articles.
Demonstrated the ability to manage tight deadlines and coordinate with various stakeholders in a fast-paced environment.
Managed agent’s calendar and coordinated high-priority appointments, optimizing time management and productivity.
Handled sensitive client information and processed updates in Salesforce, ensuring accuracy and confidentiality.
Assisted with customer support and client prospecting, generating over 50+ leads through email outreach and follow-up communication.
Trained interns on administrative procedures, improving office efficiency and workflow.
Prepared detailed reports and communicated with clients daily, improving customer satisfaction and service delivery by 10%
Contacted over 30 prospects a day through call colds to pitch various insurance services increasing sales
Researched and wrote blog posts on interior design topics, using SEO strategies to increase website traffic.
Pitched and published up to six blog posts per week, consistently meeting deadlines.
Managed content creation through WordPress, enhancing the website’s visibility.
● Proficient in life, health, and disability insurance policies in the DC, Maryland and Virginia region
● Microsoft Word, Excel 2013, PowerPoint 2010, and Outlook
● Fluent in Spanish
● Proficient in State Farm Business Systems: NECHO, ABS, and ECRM
● Proficient in Search Engine Optimization (SEO)
● Proficient in WordPress
● Proficient in SharePoint
● Proficient in Slack
● Proficient in Google Suites
● Proficient in Salesforce /CRM
● Proficient in MLA, Chicago Style, and APA Style
● Proficient in AP Style
● Proficient in Peoplesoft and workday
● Proficient in Adobe Creative Suite