Leidys L. Chavez Felipe
Nashville,TN
Summary
Dynamic Transportation Safety Manager with a proven track record at OV Trans Cor, enhancing safety performance through innovative training programs and rigorous safety audits. Skilled in accident investigation and fostering cross-functional teamwork, I successfully reduced accident rates while promoting a culture of continuous improvement and compliance with transportation regulations.
Overview
12
12
years of professional experience
Work History
Transportation Safety Manager
OV Trans Cor
09.2020 - Current
- Providing ongoing coaching and mentoring to staff members, fostering a commitment to continuous learning and professional development in the field of transportation safety.
- Developed strong relationships with regulatory agencies to ensure compliance and improve overall safety performance.
- Championed the adoption of new technologies aimed at enhancing transportation safety, such as real-time tracking systems or collision-avoidance equipment.
- Participated in industry conferences and workshops to stay current on latest trends, sharing findings with internal teams for continuous improvement.
- Streamlined reporting processes for improved efficiency in incident management and resolution.
- Implemented fleet maintenance programs that contributed to increased vehicle lifespan and reduced downtime due to mechanical issues.
- Optimized driver schedules for maximum efficiency while maintaining strict adherence to hours-of-service regulations.
- Reduced accident rates through rigorous safety audits and timely corrective actions.
- Enhanced transportation safety by implementing comprehensive training programs for drivers and staff.
- Developed and maintained comprehensive emergency response plans, ensuring preparedness for potential incidents while minimizing the impact of disruptions.
- Maintained up-to-date knowledge on industry best practices and emerging trends, ensuring continuous alignment with changing regulations.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Conducted research to address shipping errors and packaging mistakes.
- Tracked production and quality control systems to proactively identify deficiencies.
Manager
TN Toddles and Tittans Playroom
09.2024 - 05.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Dispatch Manager
OV Trucking LLC
05.2017 - 09.2020
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
- Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
- Conducted regular performance reviews for dispatch personnel, identifying areas for improvement and growth opportunities.
- Enhanced dispatch accuracy by implementing state-of-the-art tracking system.
- Maintained compliance with transportation regulations, avoiding costly fines and delays.
- Established disaster recovery plan, ensuring business continuity in emergency situations.
- Implemented reward system for drivers based on performance, boosting morale and productivity.
- Coordinated daily logistics operations for timely delivery, reducing customer complaints significantly.
- Managed team of dispatchers, fostering collaborative environment to meet delivery targets.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Tracked and monitored vehicle performance and maintenance.
Medical Assistant
Sain Thomas Medical Partner
07.2013 - 05.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Empowered patients through education on self-management techniques for chronic conditions.
- Increased efficiency in office by implementing digital filing system for patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Medical Assistant - Some Collage
Fortis Institute
Nashville, TN05-2013
High School Diploma -
Hickory Hollow Academy
Antioch, TN05-2012
Skills
- Safety audits
- Hazard identification
- Accident investigation
- Transportation planning
- Vehicle inspection
- Occupational health
- Deadline oriented
- GPS navigation systems
- Incident reporting
- Environmental awareness
- Emergency response planning
- Innovation and creativity
- Collaborative approach
- Route optimization
- Fleet maintenance
- Transportation software
- Transportation safety management
- Cross-functional teamwork
- Transportation regulations
- Driver training programs
- Safety management
- Route planning
- Load planning
- Continuous improvement
- Materials management
- Safety regulations implementation
- Fleet management
- Budget control
- Cost control
- Performance maximization
- Policy development
- Contract management
- Staff recruitment
- Shipping cost reduction
- Dispatch operations
- Assignment coordination
- Schedule control
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team leadership
- Team collaboration
- Warehouse organization
- Active listening
- Effective communication
- Material handling
- Verbal and written communication
- Adaptability and flexibility
- Decision-making
- Daily operations management
- Detail-oriented
- Order picking and processing
- Relationship building
- Logistics analysis
- Data entry
- Safety protocols
- Team building
- Inventory reconciliation
- Work Planning and Prioritization
- Safety standards
- Shipment tracking
- Self motivation
- Customer relationship management
- Conflict resolution
- Operations management
- Documentation
- Goal setting
- Equipment inspections
- Professionalism
- Freight management
- Bilingual Spanish and English
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Manager
TN Toddles and Tittans Playroom
09.2024 - 05.2025
Transportation Safety Manager
OV Trans Cor
09.2020 - Current
Dispatch Manager
OV Trucking LLC
05.2017 - 09.2020
Medical Assistant
Sain Thomas Medical Partner
07.2013 - 05.2018
Medical Assistant - Some Collage
Fortis Institute
High School Diploma -
Hickory Hollow Academy
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