Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leigen Coulon`

Carrollton ,GA

Summary

Experienced customer service professional bringing 9 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

12
12
years of professional experience

Work History

Logistics Coordinator

Division 5
09.2021 - Current
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Reduced transportation costs by negotiating favorable contracts with carriers.
  • Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
  • Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
  • Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
  • Adapted logistics strategies to meet changing market demands and customer needs swiftly.
  • Maintained excellent working relationships with customers and project managers by efficiently responding to inquiries and complaints.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Compiled data analytics reports to monitor and improve logistical performance.
  • Managed shipping/carrier invoicing.
  • Managed all receiving paperwork.

Logistics Coordinator

Superior Recreational Products
01.2015 - 04.2020
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
  • Adapted logistics strategies to meet changing market demands and customer needs swiftly.
  • Maintained excellent working relationships with customers and project managers by efficiently responding to inquiries and complaints.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Quoted all orders for logistic expenses.

Data Entry Clerk

HCC Insurance (Tokio Marine HCC)
01.2013 - 01.2015
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Education

Bachelor's Degree - Psychology

University of West Georgia
Carrollton, GA
05.2007

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Invoicing and shipping documentation
  • Shipment coordination
  • Shipment tracking
  • Punctual and dependable
  • Freight negotiation
  • Analytical thinking
  • Client relations
  • Process optimization
  • Purchase orders
  • Spreadsheet tracking
  • Load planning support
  • Computer-based inventory system
  • Software expertise
  • Stress management
  • Shipping and receiving
  • Verbal and written communication
  • Delivery confirmation
  • Communication
  • Attention to detail
  • Customer service skills
  • Document preparation
  • Critical thinking
  • Schedule coordination
  • Flexibility and adaptability
  • Project management

Timeline

Logistics Coordinator

Division 5
09.2021 - Current

Logistics Coordinator

Superior Recreational Products
01.2015 - 04.2020

Data Entry Clerk

HCC Insurance (Tokio Marine HCC)
01.2013 - 01.2015

Bachelor's Degree - Psychology

University of West Georgia

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Leigen Coulon`