Leigh Ann Carter
Joppa town,Maryland
Summary
Experienced with coordinating facility operations and maintenance, ensuring safe and efficient environments. Utilizes strong organizational and multitasking skills to manage repairs and vendor services. Knowledge of compliance standards and effective problem-solving for optimal facility conditions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Facilities Coordinator
PSS-WFS Support Services Joint Venture
07.2017 - Current
- Coordinated the daily Facility Service Maintenance & Management (FSRM) plan.
- Managed the daily incoming Priority 1 emergency service repairs attempting to prevent infrastructure damage, while also managing routine scheduled maintenance operations of the Environmental Chemical & Biological Command (ECBC).
- In addition, managed buildings occupied by other Tenant organizations housed in buildings E3330, E3331, E3320, E3332; E5179.
- Provided daily support as needed acting as an alternate Facility Coordinator for buildings 3074,3073,3071,3072 in support of the assigned Facilities Coordinator.
- Provided Quality Assurance Inspections of all service & maintenance work performed by the Department of Public Works (DPW) as well as contractors & subcontractors for both DPW & ECBC.
- Maintained Quality logs that recorded incoming workers arrival & departure of all Facilities.
- Work Closely with the Aberdeen Proving Ground (APG), Installation Status Report Manager (ISRM) to inspect contract facilities to ensure compliance with Department of the Army Facility Regulations.
- Draft, edit and deliver all contract ISR reports IAW APG timelines so that the reports can be supplied to the APG Commander on time.
Facilities Coordinator
TK Services
01.2012 - 07.2017
- Coordinate the daily Facility Maintenance & Management (SRM), service repair & maintenance operations of the Environmental Chemical & Biological Command and other organizations that are housed in buildings E3330, E3331, E3320, E3332; E5179 and support as an alternate Facility Coordinator for buildings 3074,3073,3071,3072.
AMBSI
10.2010 - 01.2012
- Manage the Common Level of Support agreements between ECBC and DPW by directing the service orders to properly reflect SRM requests that are either direct support or general building funds/accounts.
- Survey the buildings during daily site tours of the facilities to inspect the overall operation of items, such as but not limited to, the proper functioning of the roof drains, outdoor lighting, water coolers, interior lighting, fire-extinguishers, door locks, AEDs, roofs, and exterior structural leakage, plumbing issues related to the bathrooms, and various HVACR issues.
- Serve as the ISR Facility Inspector for all ECBC buildings, inspect buildings for quality and mission essential sub-categories listed in the IMCOM rating guidelines, and write all reports necessary to be turned over to DPW.
- Design, plant, and maintain the exterior landscaping to include the front gardens.
- Coordinate the access and daily work schedule of all contractors working inside or outside of buildings E3330, E3331, E3320, and E3332, to include coordination efforts between the Contracting Officer’s Representative and the tenants, to ensure maximum production of the daily work schedules of both the contractors and the government employees and to not disrupt the daily mission essential requirements.
- Escort contractors and personnel as needed.
- Facilitate the necessary logistical requirements needed for conferences and training exercises located in conference rooms and training centers.
- Shovel snow during snow emergency days.
- Input and track all SRM needs & grounds requirements for facilities with employees of the DPW, utilizing the current workload management system, Maximo, GFEBS, and SharePoint.
- Coordinate with ECBC Physical Security Specialists to plan, conduct, and survey the overall operation and effectiveness of the ECBC Emergency Action Plan, which includes but is not limited to, the yearly Delta Exercise Program, fire evacuation plan, 'shelter in place for a shooter' program scenario, and terrorist activity to include physical and biological threats.
- Provide light daily maintenance that includes cleaning the facility breakrooms, classrooms and other areas listed in the contract.
- Maintain a Quality Assurance Surveillance Plan (QASP), that includes inspecting both open and completed service orders and IJO’S while inspecting for the timeliness and quality of work that is performed.
- Assure that Quality Surveillance inspections are conducted In Accordance With (IAW), stakeholders required contractual deliverables listed in the contract.
- Conduct inspections in compliance with the Accepted Quality Levels, (AQL’S) listed in the QASP.
T.E. Trimble Co. Inc.
06.2007 - 10.2009
- Manage the daily operation of a heating, ventilation, air-conditioning, refrigeration service and installation company that provides service, maintenance, and installation to residential and commercial customers.
- Schedule appointments and follow-up with customers to ensure that tasks were performed in accordance with the customers’ expectations.
- Type contracts to include scope of work, equipment, and labor pricing.
- Perform all bookkeeping tasks to include payroll, accounts receivable and payable, balance sheets, and profit and loss statements.
Comfort Cooling & Heating
06.2005 - 06.2007
- Managed the daily operation of a plumbing, HVACR service, repair & preventive maintenance company that provided services to residential, commercial & industrial customers.
- Managed daily calls from customers requesting emergency and routine services performed.
- Managed the daily and weekly workload of service and installation techs, and scheduled estimates for salesmen.
Quality Assurance Specialist
Gap Inc.
10.1998 - 06.2005
- Inspected both inbound and outbound merchandise in the shipping and receiving departments to search for and record any discrepancies in both quality and quantity of goods.
- Developed and implemented a corporate loss prevention plan.
Education
Essex Community College
High School - undefined
Perry Hall High School
Facility Management Professional
01-2019
Skills
- Work order management
- Vendor coordination
- Repairs and maintenance
- Budget administration
- Building operations
- Special projects
Certification
- Microsoft Office
- Microsoft Excel
- Microsoft Access
- JIT
- GFEBS
- SharePoint
- FEMA Certification IS-100
- FEMA Certification IS-700
- Facility Management Professional Certification, 2017-06-01
- AED and CPR certified
Presidents Silver Star Award
Active member of the Coast Guard Auxiliary ,Flotilla 22-08.Received the Silver Star Award from President Biden for over 5000 hours of volunteer service in the Coast Gauard Auxiliary
Timeline
Facilities Coordinator
PSS-WFS Support Services Joint Venture
07.2017 - Current
Facilities Coordinator
TK Services
01.2012 - 07.2017
AMBSI
10.2010 - 01.2012
T.E. Trimble Co. Inc.
06.2007 - 10.2009
Comfort Cooling & Heating
06.2005 - 06.2007
Quality Assurance Specialist
Gap Inc.
10.1998 - 06.2005
High School - undefined
Perry Hall High School
Essex Community College
Facility Management Professional
Similar Profiles
GORKEM SIMSEKGORKEM SIMSEK
Securities Settlement Operations Manager at TEB Securities Services - BNP PARIBAS Joint VentureSecurities Settlement Operations Manager at TEB Securities Services - BNP PARIBAS Joint Venture
EUGENE HIOGAIEUGENE HIOGAI
IT Officer at Morobe Mining Joint Venture (Hidden Valley Services)IT Officer at Morobe Mining Joint Venture (Hidden Valley Services)
Erin WorkmanErin Workman
Environmental Protection Specialist [Contracting Officer Representative / Information Management Coordinator] at Environmental Protection Agency Region 3/Superfund and Emergency Management Division (SEMD), Program Support and Cost Recovery (PSS) BranchEnvironmental Protection Specialist [Contracting Officer Representative / Information Management Coordinator] at Environmental Protection Agency Region 3/Superfund and Emergency Management Division (SEMD), Program Support and Cost Recovery (PSS) Branch
Tamerida GreenTamerida Green
Accounting Assistant at Clarence MartinAccounting Assistant at Clarence Martin
Alli BiermanAlli Bierman
Substitute Daycare Teacher at Best Buddies Learning CenterSubstitute Daycare Teacher at Best Buddies Learning Center