LEIGH ANNE OWEN
Charles Town,USA
Summary
Experienced Human Resources Consultant specializing in customized solutions for various organizational needs. Proficient in full-cycle recruiting, onboarding, compliance, auditing, employee relations, and conflict resolution to ensure satisfaction and adherence to regulations. With 15+ years of HR management expertise, skilled in utilizing metrics for benchmarking and demonstrating the ROI of programs. Offering strategic guidance in human capital management, legal compliance, organizational development, and promoting best practices. Demonstrating strong business acumen and entrepreneurial drive to consistently achieve positive outcomes for clients and internal stakeholders.
Overview
22
22
years of professional experience
Work History
Independent HR Consultant
EM Resource Group
01.2013 - Current
- Provide clients with tailored Human Resources solutions that address their unique organizational needs.
- Day-to-day responsibilities include, but are not limited to: full-cycle recruiting, onboarding, compliance and auditing, employee relations, dispute resolution, and overall employee and organizational satisfaction and compliance.
Human Resources Manager
Vulnerability Research Labs
10.2011 - 01.2013
- Led HR for 100+ employees across 5 states, handling issues and performance counseling.
- Facilitated communication between management and staff to resolve conflicts.
- Managed benefit programs, overseeing provider performance and coordinating with insurance brokers.
- Managed open enrollment and transition to a multi-state operation with comprehensive benefits like health, welfare, disability, 401(k), COBRA, and FMLA.
- Provided HR leadership by guiding and implementing strategic HR initiatives to meet business objectives.
- Ensured alignment across individuals, departments, and the company.
- Developed recommendations based on analysis like turnover and exit surveys.
- Translated business strategy into goals, plans, and tactics aligned with business needs, company mission, values, and regulations.
- Revised to ensure compliance with policies, counsel staff on current procedures, and recommend new approaches to improve efficiency and services in human support.
- Established and maintained employee communication about policies, compensation, and benefits via new benefits portal and intranet.
- Managed record-keeping and files to keep records current and confidential.
- Established and monitored recruiting programs and assisted hiring managers in selection.
- Cultivated and implemented strategies to attract, retain, and motivate talented, engaged employees.
- Oversaw hiring to ensure quick placement of qualified candidates across states.
- Ensured accurate documentation completion on time.
- Conducted new hire orientation and training.
- Created an exit interview form to ensure company satisfaction when employees leave and handled the entire termination process.
- Answered routine insurance benefit questions for managers and employees, assisting in problem solving and acting as a liaison with third-party carriers to resolve issues and clarify benefits.
- Processed benefit paperwork including enrollment, FMLA, LOA, STD, LTD, and FSA.
- Managed claims by researching eligibility, tracking, and following up with adjusters for salary and job info.
- Provided monthly insurance billing reconciliation to payroll.
- Conducted annual benefit renewals, including company research, census, and enrollment procedures.
- Served as 401(k) Plan Administrator, preparing data for discrimination testing, submitting data timely, filing 5500 forms for 401(k) and health plans, ensuring ERISA compliance.
- Designed and implemented recruitment, talent development, and performance systems aligned with business goals, boosting employee engagement and reducing turnover.
Director of Professional Development / Recruiter
Accelligence / A-T Solutions
07.2009 - 10.2011
- Managed the hiring process for the Intelligence Division using Taleo Applicant Tracking System.
- Responsible for managing the entire recruiting process from start to finish.
- Managed final candidate slate presentation interview debrief, negotiations and final dispositions.
- Built strong relationships within all levels of the organization.
- Created / maintained candidate pipeline of candidates in Taleo.
- Weekly conference calls with Leaders, Managers and Partners on status and reports.
- Maintained compliance with hiring practices of OFCCP guidelines and reporting back to managers.
- Knowledge of CONUS and OCONUS hiring requirements based on contract locations.
- Provided recommendations and guidance for long term career satisfaction and personal development to employees, retirees, and new hires for the Intelligence Community and outside employees.
- Monthly participation in speaking at the Agency Employment Panel and Career Fair on behalf of Accelligence.
HR Administrator / Sr. Recruiter
DDL OMNI Engineering
01.2004 - 07.2009
- Assisted in reviewing, revising, and distributing all existing HR policies.
- Development of entirely new HR internal forms for the company.
- Responsible for collaborating with insurance brokers and senior management to secure optimal plan designs and rates.
- Additionally, handles benefits administration during the annual open enrollment period.
- Revamped new hire orientation program to include Video Teleconference training for off-site locations.
- Negotiated national print and online contracts, sourced candidates with staffing services both online and personally.
- Created and posted jobs online, targeting top candidates and collaborating with external recruitment agencies for both exempt and non-exempt roles positions.
- Conducted reference and background checks for all new hires.
- Updated and managed personnel files to ensure federal compliance.
- Advised management on employee matters: performance, termination, compliance, and conflict resolution.
- Managed and filed Workers’ Compensation claims.
- Administered COBRA plan for the company.
- Preparation and filing of annual AAP/VETS 100 reporting.
- Organized and managed budget for all company annual events, including Holiday Parties, Special Luncheons, and Company Picnics.
Education
Bachelor of Science - Education
Concord University
Athens, WV05-2002
B.S. - Elementary Education
Concord University
01.2002
Skills
- Strategic Staffing & Sourcing
- Employee Engagement & Retention
- Organizational Development
- Performance Management
- Federal / State Employment Law
- Benefits Administration
- Policy / Procedure Development
- COBRA Administration
- FMLA/EEO/AAP
Affiliations
- Society of Human Resources Management
- Human Resources Professional Course
- Professional in Human Resources (PHR) Certification Course
- Human Resources and The Law
- Recruiting Strategies Certification
- Basics of HR Law Certification
Security Clearance
Inactive Top Secret Security Clearance
Timeline
Independent HR Consultant
EM Resource Group
01.2013 - Current
Human Resources Manager
Vulnerability Research Labs
10.2011 - 01.2013
Director of Professional Development / Recruiter
Accelligence / A-T Solutions
07.2009 - 10.2011
HR Administrator / Sr. Recruiter
DDL OMNI Engineering
01.2004 - 07.2009
B.S. - Elementary Education
Concord University
Bachelor of Science - Education
Concord University
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