Summary
Overview
Work History
Education
Certification
Skills
Timeline
Generic

Leigh Boone

Freeport ,FL

Summary

Dynamic and results-driven professional with extensive experience at Kroger Co, Inc. Proven expertise in food safety and meal preparation, enhancing customer satisfaction through exceptional service. Successfully managed inventory to reduce waste and fostered a positive team environment, leading to increased productivity and a local "Best Of" award for the bakery.

Overview

6
6
years of professional experience
1
1
Certification

Work History

School Cafeteria Worker

RCSD
09.2023 - 04.2024
  • Managed cash handling procedures accurately balancing register drawers daily.
  • Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
  • Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
  • Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
  • Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.
  • Improved student nutrition by planning and preparing healthy meal options in the school cafeteria.
  • Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
  • Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.
  • Ensured timely meal service by coordinating efforts with fellow cafeteria workers during high-traffic periods.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Prepared ingredients and recipe components ahead of time.
  • Cleaned and sanitized surfaces, tools, and equipment.

Deli Bakery Manager

Kroger Co, Inc
02.2018 - 08.2023
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
  • Established performance metrics to evaluate staff productivity accurately while identifying areas for improvement or additional training needs.
  • Organized community events that enhanced bakery's local reputation and contributed to notable increase in regular customers.
  • Enhanced bakery's online presence, leading to increase in online orders and wider brand recognition.
  • Developed and executed marketing strategy that increased foot traffic during off-peak hours.
  • Improved bakery layout for better flow and customer experience, leading to shorter wait times and higher satisfaction ratings.
  • Fostered team environment that encouraged skill development, leading to improved product consistency and staff morale.
  • Coordinated with event planners to offer catering services, opening new revenue stream and increasing brand exposure.
  • Enhanced overall bakery efficiency by implementing new inventory management system, reducing waste and ensuring fresh supplies.
  • Led bakery to win local "Best Of" award, through combination of innovative product offerings and exceptional customer service.
  • Streamlined cake decoration process, significantly reducing preparation time while maintaining high-quality standards.
  • Trained newly hired sales team in upselling techniques.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Education

Esthetics

Hinds Community College
Rankin Ms
05.2013

Certification

Cheese shop monger from Murray’s cheese

Skills

  • Food safety
  • Cooking techniques
  • Hygiene practices
  • Meal preparation

Timeline

School Cafeteria Worker

RCSD
09.2023 - 04.2024

Deli Bakery Manager

Kroger Co, Inc
02.2018 - 08.2023

Esthetics

Hinds Community College

Similar Profiles

CREATE PROFILE
Leigh Boone