Leigh Estrada
Huntington Beach,Ca
Summary
To acquire a challenging position of MSA Inspection Supervision - Customer Service where I can best utilize my skills and education I have gained while with SCG. A position, in which I am given the opportunity to use my previous Educator experience as well as AMI, Field Collector, and Lab Tech knowledge to play a direct role in the growth and success of a solid company.
Overview
15
15
years of professional experience
Work History
Lab Technician
SoCalGas, Sempra Energy Utility
01.2018 - Current
- Contributed to the successful completion of research projects, testing of PCB's and compliance orders by effectively managing time, resources, and workload while maintaining a high level of quality control.
- Perform environmental testing, gas leak investigations, pipeline integrity, instrument evaluations, computer and field data acquisitions, electronic and gas chromatography.
- Conducted gas quality testing and analysis at the Distribution, Transmission and Storage level.
- Proficient with critical skills in PCB testing, analyzing, and reporting
- Provide training, leadership and work direction to new Lab Technicians
- Conducted sampling on results for pH, bacteria, CO2, and H2S
- Proficient in RNG with producer start-ups, PIG and drip runs, Documenting test results on sulfur, hydrogen and helium.
Field Collector
SoCalGas, Sempra Energy Utility
01.2015 - 01.2018
- Provided professional customer service regarding collection issues, resolved client discrepancies, and follow up on payment promises to avoid service disconnection.
Advanced Metering Initiative (AMI) Technician
SoCalGas, Sempra Energy Utility
01.2013 - 01.2015
- Provided guidance on strategies or best practices to encourage customer acceptance of new services enabled by the advanced meter technology
- Supported the development and implementation of the outreach and conservation plan
- Helped identify customer and program needs and present new ideas.
Meter Reader
SoCalGas, Sempra Energy Utility
01.2011 - 01.2013
- Reading customers meters for billing purposes
- Checked meter for tampering and other odd activities
- Read special customer request accounts regarding bill disputes.
8th Grade Science Teacher
Skirball Middle School
01.2009 - 01.2011
- Proficient in lesson plan development, effective behavior, and classroom management skills of about 25-35 students per class period
- Created and implemented project-based activities, group work, and interactive activities that meet the needs of the individual learners.
Education
Bachelor of Arts in Liberal Studies -
California State University, Fullerton (CSUF)
Teacher Credential -
Whittier College
Teacher Credentials in Science Subject Matter -
California State University, Dominguez Hills (CSUDH)
Skills
Proficient in MS office applications, Word, Excel, PowerPoint, Outlook, Etc
Extensive knowledge of Gas Standards, work methods and work orders for multiple departments
Very strong interpersonal and communication skills Strong listening, verbal and written communication skills
Extensive knowledge of field safety policies and practices
Leadership Experience
- 1 year in the Safety Committee with the Engineering Analysis Center at SoCalGas
- 2 years in the Safety Committee with the Meter Reader group at SoCalGas
Training
- 24 Hour HAZWOPER Course
- Forklift
- Asbestos Training
Timeline
Lab Technician
SoCalGas, Sempra Energy Utility
01.2018 - Current
Field Collector
SoCalGas, Sempra Energy Utility
01.2015 - 01.2018
Advanced Metering Initiative (AMI) Technician
SoCalGas, Sempra Energy Utility
01.2013 - 01.2015
Meter Reader
SoCalGas, Sempra Energy Utility
01.2011 - 01.2013
8th Grade Science Teacher
Skirball Middle School
01.2009 - 01.2011
Bachelor of Arts in Liberal Studies -
California State University, Fullerton (CSUF)
Teacher Credential -
Whittier College
Teacher Credentials in Science Subject Matter -
California State University, Dominguez Hills (CSUDH)