Leigh Estrada
Huntington Beach,Ca
Summary
To acquire a challenging position of MSA Inspection Supervision - Customer Service where I can best utilize my skills and education I have gained while with SCG. A position, in which I am given the opportunity to use my previous Educator experience as well as AMI, Field Collector, and Lab Tech knowledge to play a direct role in the growth and success of a solid company.
Overview
15
15
years of professional experience
Work History
Lab Technician
SoCalGas, Sempra Energy Utility
01.2018 - Current
- Contributed to the successful completion of research projects, testing of PCB's and compliance orders by effectively managing time, resources, and workload while maintaining a high level of quality control.
- Perform environmental testing, gas leak investigations, pipeline integrity, instrument evaluations, computer and field data acquisitions, electronic and gas chromatography.
- Conducted gas quality testing and analysis at the Distribution, Transmission and Storage level.
- Proficient with critical skills in PCB testing, analyzing, and reporting
- Provide training, leadership and work direction to new Lab Technicians
- Conducted sampling on results for pH, bacteria, CO2, and H2S
- Proficient in RNG with producer start-ups, PIG and drip runs, Documenting test results on sulfur, hydrogen and helium.
Field Collector
SoCalGas, Sempra Energy Utility
01.2015 - 01.2018
- Provided professional customer service regarding collection issues, resolved client discrepancies, and follow up on payment promises to avoid service disconnection.
Advanced Metering Initiative (AMI) Technician
SoCalGas, Sempra Energy Utility
01.2013 - 01.2015
- Provided guidance on strategies or best practices to encourage customer acceptance of new services enabled by the advanced meter technology
- Supported the development and implementation of the outreach and conservation plan
- Helped identify customer and program needs and present new ideas.
Meter Reader
SoCalGas, Sempra Energy Utility
01.2011 - 01.2013
- Reading customers meters for billing purposes
- Checked meter for tampering and other odd activities
- Read special customer request accounts regarding bill disputes.
8th Grade Science Teacher
Skirball Middle School
01.2009 - 01.2011
- Proficient in lesson plan development, effective behavior, and classroom management skills of about 25-35 students per class period
- Created and implemented project-based activities, group work, and interactive activities that meet the needs of the individual learners.
Education
Bachelor of Arts in Liberal Studies -
California State University, Fullerton (CSUF)
Teacher Credential -
Whittier College
Teacher Credentials in Science Subject Matter -
California State University, Dominguez Hills (CSUDH)
Skills
Proficient in MS office applications, Word, Excel, PowerPoint, Outlook, Etc
undefinedLeadership Experience
- 1 year in the Safety Committee with the Engineering Analysis Center at SoCalGas
- 2 years in the Safety Committee with the Meter Reader group at SoCalGas
Training
- 24 Hour HAZWOPER Course
- Forklift
- Asbestos Training
Timeline
Lab Technician
SoCalGas, Sempra Energy Utility
01.2018 - Current
Field Collector
SoCalGas, Sempra Energy Utility
01.2015 - 01.2018
Advanced Metering Initiative (AMI) Technician
SoCalGas, Sempra Energy Utility
01.2013 - 01.2015
Meter Reader
SoCalGas, Sempra Energy Utility
01.2011 - 01.2013
8th Grade Science Teacher
Skirball Middle School
01.2009 - 01.2011
Bachelor of Arts in Liberal Studies -
California State University, Fullerton (CSUF)
Teacher Credential -
Whittier College
Teacher Credentials in Science Subject Matter -
California State University, Dominguez Hills (CSUDH)
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