Summary
Overview
Work History
Education
Skills
Timeline
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Leigh Madewell

Idalou,TX

Summary

Dynamic professional with a proven track record at Madewell Construction, excelling in office management and client interaction. Dependable and quick learning team player with effective communication and organization skills. My expertise in contract preparation and commitment to persistence result in successful outcomes in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Office Assistant

Madewell Construction
08.2023 - Current
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Purchased and maintained office supplies.
  • Coordinated and scheduled meetings and appointments.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Supported staff on special assignments and ad hoc projects.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.
  • Monitored and tracked budgets and expenses.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Online Boutique Owner

The Clothing Coop
07.2015 - 01.2020
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Implemented marketing campaigns to increase customer engagement and sales.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Developed relationships with suppliers to facilitate timely delivery of products.
  • Created promotional campaigns to boost sales and drive customer loyalty.
  • Managed financial tracking, inventory coordination and social media marketing.
  • Researched and developed new products to meet customer demands.
  • Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Monitored trends in online retail to identify new opportunities for growth.

Biology Lab Coordinator

Lubbock Christian University
08.2012 - 05.2014
  • Investigated and resolved issues related to laboratory processes and procedures.
  • Developed and implemented standard operating procedures to verify quality control.
  • Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
  • Analyzed clinical samples on LC/MS-MS, resolving unusual data trends and handling chromatography and instrument alarms as appropriate.
  • Prepared and validated buffers and in-house reagents, calibrators, and controls in advance of laboratory testing and analysis orders.

Meat Science Lab Coordinator

Texas Tech University
07.2009 - 09.2010
  • Encouraged student interest in Science, Technology, Engineering, and Mathematics (STEM) and participation in middle and high school national science competitions.
  • Conducted research experiments to test and validate new technologies.
  • Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
  • Conducted and reported on microbiological, serological and chemical analysis on clinical and environmental samples.
  • Provided technical guidance and training to laboratory staff.
  • Engaged in instrument maintenance and basic troubleshooting of LC-MS/MS, serving as primary operator of LC-MS/MS and reviewing QC and calibrator performance for assay integrity.
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
  • Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.

Education

Animal Science

Texas A&M University
College Station, TX

Skills

  • Scheduling
  • Call handling
  • Client interaction
  • Office management
  • Bookkeeping
  • Placing Orders

Timeline

Office Assistant

Madewell Construction
08.2023 - Current

Online Boutique Owner

The Clothing Coop
07.2015 - 01.2020

Biology Lab Coordinator

Lubbock Christian University
08.2012 - 05.2014

Meat Science Lab Coordinator

Texas Tech University
07.2009 - 09.2010

Animal Science

Texas A&M University

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