Summary
Overview
Work History
Education
Skills
Timeline
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Leigh Meneghini

Minneapolis,MN

Summary

Dynamic and service-oriented professional with extensive experience in the hospitality industry across northern Minnesota. Excelled in enhancing guest experiences and fostering repeat business through exceptional customer service and a knowledge of liquor, beer, and wine. Proven ability in multitasking and reliably managing high-volume events, significantly improving customer satisfaction. Fosters strong relationships with customers creating a peaceful environment,

Overview

4
4
years of professional experience

Work History

Bartender

Duluth Tap Exchange
06.2024 - 08.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Bartender

The Jack
07.2023 - 08.2024
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Barista

Dunn Brothers
07.2020 - 05.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Associate of Science - Cinema

Minneapolis Technical And Community College
Minneapolis, MN
05.2026

High School Diploma -

Duluth East High School
Duluth, MN
05.2022

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Outgoing Personality
  • Cash Register Operation
  • Service-oriented mindset

Timeline

Bartender

Duluth Tap Exchange
06.2024 - 08.2024

Bartender

The Jack
07.2023 - 08.2024

Barista

Dunn Brothers
07.2020 - 05.2024

Associate of Science - Cinema

Minneapolis Technical And Community College

High School Diploma -

Duluth East High School

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Leigh Meneghini