Leigh Pollock
Williamstown,NJ
Summary
Adept at streamlining warehouse operations, I significantly enhanced team productivity and customer satisfaction at UPS through effective leadership and problem-solving skills. Skilled in heavy lifting and fostering a culture of excellence, my proactive approach and clear communication have consistently improved workflow efficiency and team collaboration.
Overview
21
21
years of professional experience
Work History
Warehouse Worker
UPS
10.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Warehouse Worker
Delaware Valley Floral Group
09.2017 - 03.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Branch Operating Supervisor
Susquehanna Bank
02.2004 - 04.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma - Basic
Pitman High
Pitman, NJ06.1995
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Attention to detail
- Sorting and labeling
- Warehouse operations
- Order picking and processing
- Material loading and unloading
- Punctual and dependable
Timeline
Warehouse Worker
UPS
10.2023 - Current
Warehouse Worker
Delaware Valley Floral Group
09.2017 - 03.2019
Branch Operating Supervisor
Susquehanna Bank
02.2004 - 04.2012
High School Diploma - Basic
Pitman High
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