Leigh Sewell
Altamonte Springs,FL
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
27
27
years of professional experience
Work History
Realtor
Century 21,Mark Spain Real Estate,Coldwell Banker
11.2013 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring positive experience overall.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success.
- Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
- Negotiated, facilitated, and managed real estate transactions.
- Prepared and presented contracts and other legal documents to clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Hostess
Big River Brewing At Disney's Boardwalk Hotel
07.2022 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
Character Performer
Walt Disney World
06.2006 - 09.2014
- Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
- Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
- Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
- Participated in rehearsals, refining acting skills and perfecting character portrayals for optimal audience engagement.
- Served as an ambassador for the company brand, upholding its image through professional behavior both on-and offstage.
- Delivered information to guests on available services, special attractions and general facility layout and accommodations.
- Demonstrated versatility by successfully portraying multiple characters across different show productions.
- Managed delicate or difficult interactions with guests and coordinated with security personnel.
- Participated in promotional events as assigned characters, increasing company visibility within the community.
- Performed choreographed songs and dances with precision and enthusiasm.
Dance Teacher and Choreographer
Multiple Dance Studios
08.1997 - 09.2014
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer's strengths while improving areas of weakness.
- Developed strong relationships with students form ages 3-17, encouraging them to develop self-confidence through the art of dance.
- Planned and choreographed routines for recitals and performances for both individuals and groups.
- Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
- Maintained accurate records of attendance, performance evaluations, and lesson plans for effective classroom management.
- Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
- Conducted classes and workshops for students on special topics of interest.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Teacher’s Aide and Preschool & Nursery Caregiver
Westgate Christian School
08.2005 - 05.2006
- Assisted teachers with supervision and care of group of 25 children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Infant and Toddler caregiver responsible for feeding, changing, and inside and outside playtime.
- Partnered directly with parents to coordinate home and daycare schedules to maintain consistency.
Senior Customer Sales Associate
Sun & Soul Tanning
09.2002 - 08.2005
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided optimal customer engagement, resulting in increased sales conversions.
- Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
- Delivered outstanding customer service by addressing inquiries promptly and courteously.
- Improved overall store appearance by creating visually appealing merchandise displays that attracted customer attention.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Bachelor of Arts - Dance; Computer Technology
The University of Alabama
Tuscaloosa, AL08.2005
General Studies
Troy State University
Dothan, ALSkills
- Client Relations
- Database Management
- Schedule Coordination
- Strong organizational skills
- Tech-Savvy
- Strong negotiation skills
- Proficient in Microsoft Office
- Problem-Solving
Timeline
Hostess
Big River Brewing At Disney's Boardwalk Hotel
07.2022 - 12.2023
Realtor
Century 21,Mark Spain Real Estate,Coldwell Banker
11.2013 - Current
Character Performer
Walt Disney World
06.2006 - 09.2014
Teacher’s Aide and Preschool & Nursery Caregiver
Westgate Christian School
08.2005 - 05.2006
Senior Customer Sales Associate
Sun & Soul Tanning
09.2002 - 08.2005
Dance Teacher and Choreographer
Multiple Dance Studios
08.1997 - 09.2014
Bachelor of Arts - Dance; Computer Technology
The University of Alabama
General Studies
Troy State University
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