Leigh Sobczyk
Acworth,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. High-level interpersonal skills with a natural talent for customer relations. Strong work ethic and effective communication skills. Thrives in environments requiring flexibility and task variety. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Technology Specialist
Bedford Falls Book Fairs
Woodstock, GA
01.2022 - Current
- Installed and configured software on Point of Sales systems to meet user-specific requirements.
- Provided technical assistance to customers with computer applications and systems.
- Developed training materials and provided training sessions for staff members on the use of new technologies.
- Performed regular system maintenance activities including backups, antivirus scans.
- Managed inventory of IT assets such as tablets, Verifone devices, printers, scanners.
Project Coordinator
Scholastic Book Fairs
Kennesaw, Georgia
08.2014 - 12.2021
- Responsible for maintenance of project documentation, plans and reports, directing and coordinating project work while controlling schedule for ongoing events and book fairs.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
Account Manager
Kellogg Company
Louisville, KY
10.2004 - 01.2011
- Effectively managed contractual relationships between Kellogg's Company and Girl Scout Council customers within a territory representing approximately $10 million in gross sales volume.
- Served as the central point of contact between council customers and the company, including communication with the executive leadership team, sales and marketing teams, logistics, and independent delivery agents.
- Managed mission-critical dates in a manner that provided for the timely delivery of sales samples, presentation materials, client-specific print materials, and award items to the appropriate destination in a cost-effective manner.
- Provided technology support for a variety of web-based tools, including an inventory management system, a council volunteer scheduling website, and a cookie sale locator website.
Education
Bachelor of Arts - Public Relations
Western Kentucky University
Bowling Green, KYSkills
- Technical Support
- Detail Oriented
- Project Coordination
- Resource Coordination
- Customer Service
- Customer Management
- Sales and Marketing
- Vendor Sourcing
- Critical Thinking
- Budget coordination
Timeline
Technology Specialist
Bedford Falls Book Fairs
01.2022 - Current
Project Coordinator
Scholastic Book Fairs
08.2014 - 12.2021
Account Manager
Kellogg Company
10.2004 - 01.2011
Bachelor of Arts - Public Relations
Western Kentucky University
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