Leigh Walsh
Charlottesville,VA
Summary
Business-focused aesthetic professional with a track record of building loyal client relationships and supporting multi-location spa success. Known for launching new technologies, improving retention, and translating clinical expertise into revenue growth.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Master Aesthetician
Signature Medical Spa
Charlottesville, VA
11.2009 - Current
- Aesthetic industry professional with 25+ years of experience inside medical spas, dermatology practices and multi-location spa operations. Deep, trust-based relationships with owners, team members and my own clientele. Hands-on experience hands-on experience in practice development, consultative skincare sales, retail sales strategy, account growth and vendor partnerships. Known for translating clinical credibility into revenue: stronger consult-to-treatment conversion, long term client retention, and successful launches of new technologies and product lines.
Master Aesthetician
Charlottesville Dermatology
Charlottesville, Virginia
04.2007 - 11.2009
- - Developed protocols and best practices to enhance service delivery and client satisfaction in self-directed role. - Specialized in client consultations, retail sales, promotions, events, medical spa services, and managing full patient load. - Maintained relationships with aesthetic representatives, facilitating acquisition of advanced technology and skin care products.
- Performed advanced facials and skin treatments
- Consulted clients on treatment plans and skincare goals.
- Evaluated skin conditions before recommending medical spa services.
- Provided insights that influenced the owner's decision to establish a successful medical spa within the practice.
Masther Aesthetician
Elizabeth Arden Red Door Spa
Richmond, VA
07.2003 - 04.2007
- Collaborated with corporate contacts to uphold service quality and sales, achieving highest retention rate in department.
- Supported aesthetic department operations and collaborated with managers from multiple locations.
- Facilitated hiring process for aesthetic and massage therapy programs at Steiner Institute. trade tests for Red Door Corporation across aesthetic and massage therapy programs at Steiner Institute.
Education
Master Aesthetician - Aesthetics
The Steiner Institute
Charlottesville, VA09-2003
Skills
- Medical aesthetics and laser treatments
- Treatment protocol development
- Client consultation
- Consultative sales and retail
- Retail sales
- Client retention
- Practice development
- Technology integration and practice development
- Technology integration
- Vendor management
- Supplier management
Certification
- Master Aesthetician License Virginia State Board
Timeline
Master Aesthetician
Signature Medical Spa
11.2009 - Current
Master Aesthetician
Charlottesville Dermatology
04.2007 - 11.2009
Masther Aesthetician
Elizabeth Arden Red Door Spa
07.2003 - 04.2007
Master Aesthetician - Aesthetics
The Steiner Institute