Leigh Wooten
Bangor,USA
Summary
Dedicated professional with strong communication, time management, and computer proficiency. Detail-oriented and motivated team player passionate about utilizing analytical abilities to achieve objectives.
Overview
11
11
years of professional experience
Work History
Fulfillment Associate
Amazon
Tatamy, PA
11.2020 - Current
- Conducted inspections and packaging for outbound shipments.
- Demonstrated ability to meet deadlines while maintaining company quality standards.
- Addressed and resolved order and shipment problems with efficiency.
Front Desk/Assistant
The Penn Stroud Hotel
Stroudsburg, PA
09.2020 - 01.2021
- Operated multi-line telephone system to answer incoming calls, transfer callers to appropriate personnel, or take messages as needed.
- Maintained high standards of customer service by promptly handling issues.
- Assisted in managing office supply inventory, ensuring timely restocking.
- Executed daily paperwork processes including document filing, database entry, and report generation.
- Executed payment processing tasks with accuracy through cash and credit systems.
Barista
Dunkin' Donuts
Vilseck, Germany
01.2020 - 08.2020
- Created unique beverages through the combination of brewed espresso, syrups, and steamed milk.
- Executed cash and card transactions efficiently.
- Utilized POS systems to document sales transactions for reliable accounting.
- Contributed to opening and closing procedures through effective cleaning and display setup.
- Trained incoming staff members on proper operation of brewing equipment and drink recipes.
Sales And Support Generalist
Victoria's Secret
Savannah, GA
07.2017 - 11.2019
- Executed customer payments through cash and card methods.
- Guided customers in determining accurate measurements for proper sizing.
- Managed key holder responsibilities and coordinated shipment receipt.
- Addressed customer complaints promptly with professionalism.
Barista/Assistant Manager
Starbucks
Mount Pocono, PA
09.2014 - 06.2017
- Oversaw store functions, maintaining smooth workflow and staff organization.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Managed store inventory and adjusted stock levels to meet demand.
- Boosted product sales through strategic organization of merchandise.
- Optimized workforce planning through effective scheduling.
Education
Associates - Social Work
Northampton Community College
Tannersville, PA01.2016
Diploma -
Pocono Mountain East
Swiftwater, PA01.2014
Skills
- Communication Skills
- Organized
- Microsoft Office
- Team Work
- Time Management
Timeline
Fulfillment Associate
Amazon
11.2020 - Current
Front Desk/Assistant
The Penn Stroud Hotel
09.2020 - 01.2021
Barista
Dunkin' Donuts
01.2020 - 08.2020
Sales And Support Generalist
Victoria's Secret
07.2017 - 11.2019
Barista/Assistant Manager
Starbucks
09.2014 - 06.2017
Associates - Social Work
Northampton Community College
Diploma -
Pocono Mountain East