Leigh Zaleta
Healthcare Practice Manager | Administrative Operations
Milford,CT
Summary
Accomplished professional with more than 15 years experience working in high-pressure healthcare settings, overseeing day-to-day operations, team leadership and streamlining workflows. Recognized for strong communication, organizational skills, resourcefulness, and the ability to excel in fast-paced environments. Seeking to apply my administrative and management expertise to support organizational growth and excellence in an executive or administrative position.
Overview
12
12
years of professional experience
2
2
Certifications
1
1
Language
Work History
Healthcare Operations/Medical Massage Therapist
DASHA Wellness
05.2017 - Current
- Supervised and trained a team of clinical staff, ensuring compliance with office policies and procedures.
- Managed daily clinic operations including scheduling, patient intake, and front-desk coordination, reducing appointment conflicts and improving patient flow.
- Delivered safe and customized therapeutic treatments, including personalized massage sessions, contributing to high patient satisfaction and client retention.
- Built and maintained strong professional relationships with clients and colleagues, improving treatment outcomes and enhancing team collaboration.
- Acted as a key liaison between senior leadership and clinical staff, supporting seamless communication and efficient clinic operation. Delegated tasks and prioritized timely completion of responsibilities.
Office Manager/Administrative Coordinator
Park Slope Dental Aesthetics
05.2013 - 05.2017
- Oversaw day-to-day operations of a busy dental practice, including patient scheduling, insurance claim submission and maintaining accurate dental records to support clinical efficiency and turnaround times.
- Worked closely with dentists and clinical staff to coordinate treatment plans and ensure seamless communication between front and back office.
- Handled billing, payment processing, and financial tracking for patient accounts, enhancing revenue. Supported executive leadership with reporting, data analysis and workflow optimization.
- Managed the timely pick-up and delivery of dental lab materials to support efficient patient procedures.
Education
Associate of Occupational Studies -
Pacific College of Oriental Medicine
New York, NY 05.2001 -
Skills
Team Leadership
Certification
LMT - Licensed Massage Therapist
Affiliations
American Massage Therapy Association
Timeline
CPR/AED Certified
04-2024
Healthcare Operations/Medical Massage Therapist
DASHA Wellness
05.2017 - Current
LMT - Licensed Massage Therapist
01-2016
Office Manager/Administrative Coordinator
Park Slope Dental Aesthetics
05.2013 - 05.2017
Associate of Occupational Studies -
Pacific College of Oriental Medicine
05.2001 -
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