Summary
Overview
Work History
Education
Skills
I was awarded heart of a hero in 2024
Certification
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Software
Interests
Timeline
Hi, I’m

Leigha Bartram

Palm Shores,FL
Leigha Bartram

Summary

Detail-oriented, knowledgeable Certified Clinical Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and attentive nature dedicated to optimal patient care.

Overview

28
years of professional experience
1
Language

Work History

Health First Medical Group

Certified Medical Assistant
10.2018 - Current

Job overview

  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Attended required training, education and meetings.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to physician.
  • Obtained accurate medical histories from patients, highlighting critical information, including vitals.
  • Operated cardiac imaging and monitoring equipment. (EKG machine's)
  • Performed clerical duties, such as word processing, data entry, answering phones.
  • Scheduled appointments, and distributed sample pharmaceuticals as prescribed. Assisted physicians in follow-through of care.
  • Identified test discrepancies.
  • Monitored PT/INR test accuracy using quality controls.
  • Super user
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Oriented and trained new staff on proper procedures and policies.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms. ( cardiac catheterization, cardio versions, prior scheduled for ablations, pacemakers)
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Provided compassionate care for patients, addressing their concerns and ensuring positive experiences.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Coordinated with other healthcare professionals for patient referrals, ensuring seamless transitions and continuation of care.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, scanning in documents, and helping patients with diverse needs.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Completed EKGs and other tests based on patient presentation in office.
  • Contributed welcoming atmosphere at office by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Reduced wait times for patients by maintaining organized schedules and swiftly preparing examination rooms.

Apollo Healthcare Associates

Certified Clinical Medical Assistant
12.2015 - 10.2018

Job overview

  • Oriented and trained new staff on proper procedures and policies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. (Thyroid FNA)
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Attended required training, education and meetings.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to in office physician.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation. (FNA specimens to be sent to lab)
  • Tested and recorded blood glucose levels. (If needed)
  • Obtained all prescribed laboratory testing.
  • Compiled necessary documents for surgical billing packages. For thyroid biopsy.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians in follow-through of care.
  • Identified test discrepancies.
  • Collected histories, vitals and current complaints via patient interviews.
  • Conducted machine safety checks according to facility policy.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Monitored A1c test accuracy using quality controls.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Escorted patients to examination rooms.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Worked with another person to design business cards for office.
  • Worked with another person to design letter head for office.
  • Worked with another person design physician office website and get it up and running with out any issues. This was a fun learning experience.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Health First Medical Group

Certified Medical Assistant
03.2012 - 12.2015

Job overview

  • Collected and documented patient medical information such as blood pressure and weight.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Attended required training, education and meetings.
  • Made appointments in IDX.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Operated cardiac imaging and monitoring equipment.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Escorted patients to examination rooms.

Hart Family Medical
Hart, MI

Certified Medical Assistant
06.1996 - 06.2004

Job overview

  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed EKGs and other tests based on patient presentation in office.

Education

U.S. Career Institute
Fort Collins, CO

Certificate from Healthcare Office Manager
10.2019

University Overview

Ross Medical Education Center
Muskegon, MI

Certificate from Medical Assisting
07.1996

University Overview

Mason County Central H.S.
Scottville, MI

High School Diploma
05.1993

University Overview

Skills

  • EMR / EHR
  • Adaptable
  • CPR
  • Vital signs monitoring
  • Patient Information Collection
  • Super User
  • Electronic health records
  • Monitoring patient progress
  • Compassionate
  • Patient Scheduling
  • Efficient and reliable team player
  • Trustworthy
  • HIPAA Compliance
  • Clinical Documentation
  • Patient Assessments
  • Medical office administration
  • Patient documentation
  • Patient Flow Management
  • Patient-focused care
  • Data Entry
  • Procedure Assistance
  • Electronic Medical Records
  • Maintaining confidentiality
  • Patient Relations
  • Direct Patient Care
  • Prioritizing stat orders
  • Medical terminology knowledge
  • Reliable transportation
  • Electronic Health Records

I was awarded heart of a hero in 2024

I was awarded heart of a hero in 2024

I was awarded this honor because I expedited testing for a patient when he had seen multiple doctors and no one was taking him serious.  He was diagnosed with severe heart blockage and needed 3 cardiac stents.  I listened to him and was compassionate.  I felt he had a cardiac crisis and made sure he got all his testing ASAP.   I have done many things for patients when others disregard their symptoms.  I go above and beyond for every patient.   Recently, a patient was scheduled for an appointment in office.  They called with concerning symptoms.  I offered them to come straight in.  Then received a call from his wife with a new symptom within a few minutes.  I advised her to call 911 now.  He actually had a complete heart block.  I treat every patient as a family member.  I try to do everything I can for them in a timely manner.  

Certification

  • CMA - Certified Medical Assistant
  • CM - Certified Manager Certification

Accomplishments

Accomplishments
  • Recognized for going above and beyond the call of duty.
  • Recognized for outstanding dedication to patient care.
Availability
See my work availability
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Available
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friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Affiliations
  • AHA
  • NHA
  • U.S. Career Institute

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementPaid sick leaveHealthcare benefits4-day work weekWork from home option401k matchFlexible work hoursPersonal development programsPaid time offWork-life balanceTeam Building / Company Retreats

Quote

Carpe diem
Roman poet Horace's work Odes

Software

EMR

Phreesia

Microsoft Office

Interests

Computers/IT

Management

Medical Assistant

Administrative Assistant

Instructional Assistant

Timeline

Certified Medical Assistant
Health First Medical Group
10.2018 - Current
Certified Clinical Medical Assistant
Apollo Healthcare Associates
12.2015 - 10.2018
Certified Medical Assistant
Health First Medical Group
03.2012 - 12.2015
Certified Medical Assistant
Hart Family Medical
06.1996 - 06.2004
U.S. Career Institute
Certificate from Healthcare Office Manager
Ross Medical Education Center
Certificate from Medical Assisting
Mason County Central H.S.
High School Diploma

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Leigha Bartram