Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline

Leigha Satterfield

Henderson

Summary

Experienced with inventory management, product selection, and sales strategies. Utilizes effective communication and negotiation skills to build strong vendor relationships. Knowledge of market trends and consumer behavior to maximize profitability.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Merchandise Manager

Five Below
01.2025 - Current
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
  • Led weekly team meetings to discuss performance metrics, identify areas for improvement, and set actionable goals.
  • Executed visual merchandising guidelines across all store departments, enhancing brand consistency and appeal.
  • Boosted team morale and productivity by implementing innovative merchandise display strategies.
  • Trained new employees in merchandising techniques, elevating overall team performance and consistency.


Customer Service Manager

Five Below
04.2024 - 01.2025
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Fostered culture of continuous improvement, leading to consistently high service standards.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Part-time Support Lead

Five Below
02.2024 - 04.2024
  • Managed a team of support professionals, fostering teamwork and setting performance goals.
  • Fostered a culture of ongoing learning within the support department by continually seeking out industry best practices.
  • Conducted regular performance evaluations and provided constructive feedback for continuous improvement among team members.
  • Mentored junior team members, providing guidance on best practices and professional development opportunities.

Freight Team Associate

Five Below
10.2023 - 02.2024
  • Lifted and moved items weighing 35 pounds or more multiple times per shift.
  • Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Assisted in receiving, stocking and distribution of merchandise.

Stay at Home Mom

Self-employeed
12.2007 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively .
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.

Cashier

Fizoli's
02.2007 - 03.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers. Received our first 100% on secret shopper.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Courtesy Clerk

Albertsons Grocery Store
02.2005 - 04.2005
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Babysitter

Privet Employer
05.2002 - 02.2005
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Planned fun outings and educational activities to keep children entertained.

Education

High School Diploma -

Adult Education, Las Vegas, NV
06-2009

Skills

  • Inventory management
  • Inventory distribution management
  • Visual merchandising coordination
  • Seasonal planning strategies
  • Product pricing strategy
  • Consistent reliability
  • Proficient in managing multiple priorities
  • Strong verbal and written communication
  • Creative solution development
  • Team collaboration
  • Vendor relationship oversight
  • Training facilitation and support

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePaid time offPaid sick leavePersonal development programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Merchandise Manager - Five Below
01.2025 - Current
Customer Service Manager - Five Below
04.2024 - 01.2025
Part-time Support Lead - Five Below
02.2024 - 04.2024
Freight Team Associate - Five Below
10.2023 - 02.2024
Stay at Home Mom - Self-employeed
12.2007 - 10.2023
Cashier - Fizoli's
02.2007 - 03.2007
Courtesy Clerk - Albertsons Grocery Store
02.2005 - 04.2005
Babysitter - Privet Employer
05.2002 - 02.2005
Adult Education - High School Diploma,

Similar Profiles

CREATE PROFILE
Leigha Satterfield