Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leigh Ann Allen

Caledonia,MS

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

20
20
years of professional experience

Work History

Central Intake and Medical Insurance Director

Pensacola Healthcare Partners
Pensacola, FL
10.2018 - 07.2025
  • Developed strategic plans to enhance organizational performance and drive growth.
  • Coordinated and managed the admission process for new patients. Ensured all insurance verifications were completed accurately and promptly.
  • Assisted with Census management.
  • Completed prior authorizations and med carve-outs.
  • Utilized EHR and CRM systems to maintain accurate data.
  • Worked remotely, handling a high volume of calls.
  • Coordinated admissions with clinical staff across several skilled nursing facilities
  • Served as a primary point of contact for case managers, patients, and family members.
  • Provided guidance and information throughout the intake process.

Marketing Liaison

West Point Community Living Center
West Point, MS
10.2013 - 02.2016
  • Developed promotional materials for community events and programs.
  • Assisted in organizing outreach campaigns to attract new residents.
  • Collaborated with staff to ensure effective communication of services offered.
  • Helped create and coordinate marketing and advertising plans.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives
  • Built strong relationships with industry professionals

Admissions,Marketing, and Social Services

Care Center Of Aberdeen
Aberdeen, MS
05.2005 - 08.2012
  • Coordinated and managed the admission process for new patients.
  • Served as a primary point of contact for patients, families, and case managers.
  • Provided guidance and information throughout the intake process.
  • Assisted in census management.
  • Built strong relationships with industry professionals and influencers.
  • Assessed client needs and developed personalized service plans.
  • Advocated for clients' rights within healthcare and social service systems.
  • Documented client progress and maintained accurate case records.
  • Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
  • Formulated discharge plans in collaboration with multidisciplinary treatment team, patient and family.
  • Provided emotional support during difficult times to help individuals cope with life challenges.

Education

High School Diploma -

Caledonia High School
Caledonia, MS
05-1991

Some College (No Degree) - Business Administration

Mississippi State University
Starkville, MS

Skills

  • Patient admissions
  • Strategic planning
  • Insurance verification
  • Census management
  • EHR systems
  • Marketing strategy
  • Community outreach
  • Relationship building
  • Time management
  • CRM platform
  • HIPPA Compliance
  • Microsoft Office Suite
  • ICD 10 knowledge
  • Strong organizational skills
  • Social Media and Digital Marketing
  • Excellent verbal and written communication
  • Service plan development
  • Psychosocial assessment
  • Emotional support

References

References available upon request.

Timeline

Central Intake and Medical Insurance Director

Pensacola Healthcare Partners
10.2018 - 07.2025

Marketing Liaison

West Point Community Living Center
10.2013 - 02.2016

Admissions,Marketing, and Social Services

Care Center Of Aberdeen
05.2005 - 08.2012

High School Diploma -

Caledonia High School

Some College (No Degree) - Business Administration

Mississippi State University

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