Leigh Ann Gamble
Salyersville,KY
Summary
Dynamic Life Insurance Agent with Transamerica Life Insurance Company, skilled in client account management and insurance policy sales. Proven track record in developing comprehensive financial plans and streamlining application processes, enhancing customer satisfaction. Adept at crisis management and building relationships, ensuring clients receive optimal coverage and support.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Experienced with crisis management and emergency response. Utilizes advanced communication skills to maintain order and provide clear instructions. Strong understanding of multi-tasking and prioritizing calls to ensure efficient service and public safety.
Overview
10
10
years of professional experience
Work History
Life Insurance Agent
Transamerica Life Insurance Company
04.2025 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Promoted products and services using upselling and other sales strategies.
911 Dispatcher
Magoffin County 911
01.2024 - 03.2025
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Read system maps and caller information, and documented details in system.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Real Estate Agent
Valley Agency
12.2017 - 09.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
CNA
Primetime Health Care
01.2019 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Salyersville Nursing & Rehabilitation Center
01.2016 - 12.2019
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
Education
GED -
Shelby Valley High School
Pikeville, KYCNA
BSCTC
Prestonsburg, KY06-2011
Skills
- Insurance policy sales
- Building relationships
- Client service
- Client account management
- Works Well Under Pressure
- Critical thinking
- Active listening
- Computer skills
- Decision-making
- Stress tolerance
- Information gathering
- Map reading skills
- Crisis management
- Police and fire procedures
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Patient transfers
- Multitasking and organization
Timeline
Life Insurance Agent
Transamerica Life Insurance Company
04.2025 - Current
911 Dispatcher
Magoffin County 911
01.2024 - 03.2025
CNA
Primetime Health Care
01.2019 - 01.2024
Real Estate Agent
Valley Agency
12.2017 - 09.2024
CNA
Salyersville Nursing & Rehabilitation Center
01.2016 - 12.2019
GED -
Shelby Valley High School
CNA
BSCTC
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