Leigh Ann Martinez
Austin,TX
Summary
Maximized return by bridging the gap between customers and sales while prioritizing marketing techniques, integrating company’s mission statement, and mobilizing efficiency. Through a spirited communication style conceptualized workflow strategies, stabilized resources, and expanded core skills, knowledge, and competencies to meet deadlines with accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Ross Dress For Less
10.2023 - Current
- Proper handling of ID's and Driver Licenses when performing merchandise returns to ensure best practices
- Collaborated with coworkers to facilitate in unpacking and categorizing merchandise to scale inventory (helped process high security stock)
- Effectively tagged and removed security devices from merchandise using company equipment
- Implemented product rotation to meet sales quota in turn growing demand
Cashier
La Madeleine
09.2023 - 10.2023
- Skillfully navigated FOH and BOH during high volume dining to increase customer retention and optimize profits
- POS transaction history with special attention to high bills to prevent fraud
- Adeptly read and fulfilled order tickets with agency while implementing understanding of Food Handler and TABC permit compliance
- Replenished restaurant merchandise and supplies to maximize service area to meet customer demand while following sanitation and safety guidelines to minimize shrinkage
Sales Associate
Old Navy
07.2019 - 12.2019
- Used in-store system to locate inventory and place special orders for customers
- Efficiently observed and resolved issues relating to problem sensitivity while focusing on feedback
- Employed a self-reliant attitude by engaging with customers under pressure during peak sales weeks to generate revenue while exercising humility and cultivating trust
- Diligently boosted retention by engaging with Boy’s and Girl’s Club members directed under This Way Ahead program extending knowledge of company ethics
Education
High School Diploma -
Eastside Memorial High School
Austin, TX06.2016
Skills
- Inventory Assessment
- Food Handler & TABC Certified
- Data Entry
- POS Transactions
- Upselling
- Cross-selling
- Social Intelligence
- Visual Merchandising
Additional Information
As you can see I have a gap in my employment history during which I routinely nannied. Following Covid-19 I obtained both my Food Handler and TABC Seller Permit.
Certification
- TABC Seller Training Certification, Learn2Serve - Issued 2023
- Food Handler Training Certification, Learn2Serve - Issued 2023
Timeline
Sales Associate
Ross Dress For Less
10.2023 - Current
Cashier
La Madeleine
09.2023 - 10.2023
Sales Associate
Old Navy
07.2019 - 12.2019
High School Diploma -
Eastside Memorial High School
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