Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leighanna Collins

Blytheville, AR, 72315,AR

Summary

Dedicated Secretaary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional Secretary with over 5 years of experience managing daily administrative support tasks and operations in industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Secretary

Arisa Health
08.2018 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained electronic filing systems and categorized documents.
  • Screened visitors and issued badges to maintain safety and security.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Mental Health Specialist

Ascent Children's Health Services
08.2013 - 08.2018
  • Documented client progress in confidential files.
  • Communicated with clients to develop social and psychiatric observations.
  • Monitored patients and assessed suicide risks.
  • Performed client assessments and developed treatment plans.
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
  • Observed and monitored client behavior and responses to treatment.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.

Education

Associate of Applied Science - General Studies

Arkansas Northeastern College
Blytheville, AR
08.2024

High School Diploma -

Blytheville High School
Blytheville, AR
05.2005

Skills

  • Office Staff Leadership
  • Payments Posting
  • Report Writing
  • Filing Experience
  • Microsoft Office
  • Reception Functions
  • HIPAA Guideline Compliance
  • Set Appointments
  • Computers and Technology
  • Confidentiality and Data Protection
  • Organize Files
  • Organization
  • Issue Response and Resolution

Timeline

Secretary

Arisa Health
08.2018 - Current

Mental Health Specialist

Ascent Children's Health Services
08.2013 - 08.2018

Associate of Applied Science - General Studies

Arkansas Northeastern College

High School Diploma -

Blytheville High School
Leighanna Collins