Leighanna Wilkerson

• Coordinated various events, such as conferences, workshops, and team lunches ensuring smooth execution and attendee satisfaction.

• Served as liaison between department heads and employees, facilitating clear communication channels across the organization.

• Demonstrated strong attention to detail through thorough proofreading of documents before distribution.

• Provided top-notch customer service skills when interacting with both internal staff members and external vendors or partners.

• Increased department productivity with proficient use of Microsoft Office applications for document creation, presentation, and analysis purposes during contract review process.

• Monitored and maintained inventory levels to ensure all supplies were consistently stocked and readily available

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
• Reviewed and executed confidential documents, contracts and disclosures.
• Negotiated contracts with buyers and sellers to maximize customer savings.

• Monitored project progress, identified risks and took corrective action as needed.
• Maintained open communication by presenting regular updates on project status to customers.
• Planned, designed, and scheduled phases for large projects.
• Monitored project performance to identify areas of improvement and make adjustments.
• Coordinated material procurement and required services for projects within budget requirements.
• Provided detailed project status updates to stakeholders and executive management.
• Developed and implemented strategic project plans to meet business objectives.

• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Monitored student performance and provided feedback to inform instruction.
• Utilized variety of instructional strategies to meet individual student needs.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.