Leigh Anne Cochran
Hamilton
Summary
Dynamic professional with proven success at H&R Block in customer service and data management. Expertise in appointment coordination and credit analysis, fostering strong client relationships and ensuring operational efficiency. Committed to enhancing client satisfaction through effective communication and organizational skills.
Overview
22
22
years of professional experience
Work History
CIS Financial
04.2024 - 02.2025
- -Data Entry
- -correctly entered in loan applications into the data base for a loan officer to review
- -ran credit checks on loan applications
- -directed calls to the appropriate persons
- -Funding on Manufactured Homes
- -entered in information for loans that have been approved to go to funding to disburse finances to appropriate destinations
- -Closing on Manufactured homes
- Reviewed information sent in by Dealers to ensure the appropriate information was attained to continue with they buying process
Homemaker
01.2009 - 12.2024
- Successfully manage household responsibilities, including time management, multitasking, cooking, cleaning, and yard work.
Associate Team Leader
H&R BLOCK
01.2024 - 04.2024
- Seasonal Position
- Again in January 2025-April 2025
Customer Service Representative
SITEL Hamilton
02.2009 - 07.2009
- Effectively handled incoming calls, addressed billing inquiries, and directed calls to the appropriate services.
Pre-Kindergarten Teacher
First Baptist Church Hamilton
01.2006 - 12.2007
- Conducted engaging and educational classes for three-year-old children and fostered positive relationships with parents and grandparents.
Receptionist
Hamilton Chiropractic
06.2005 - 08.2005
- Skillfully managed appointment scheduling, payment processing, drug tests, and communications with insurance companies.
Secretarial Assistant
First Baptist Church Hamilton
06.2004 - 08.2004
- Provided valuable support to the Pastor by organizing and retyping older sermons, maintaining files, and managing administrative tasks.
Caregiver
Teresa Holland
06.2003 - 08.2003
- Assisted in the compassionate care of a severely handicapped child.
Education
Graduate -
Hamilton High School
01.2004
Secretarial Courses -
Bevill State Community College
Medical Billing And Coding
MedCerts
Skills
- Data entry and management
- Credit analysis
- Loan funding
- Customer service excellence
- Appointment coordination
References
- Pam Humphres, Financial Secretary, First Baptist Church, (205) 921-3282
- Bruce Pruitt, Unknown, First Baptist Church Gulfport, (601) 810-9255
- Samantha Mills, Unknown, Tag Office, (205) 570-2532
- Heather Butler, Multi-Team Lead, H&R Block, (256) 531-5235
Summary Of Abilities
- Proficient in Microsoft Word, PowerPoint, and various web browsers
- Demonstrated expertise in secretarial duties
- Excellent communication and people skills
- Exceptional time management and multitasking abilities acquired during 13 years as a homemaker
- Proficient in cooking, cleaning, yard work, and other household tasks
- Motivated to get tasks done in an accurate and timely manner
- Work well with others and alone
- Set high expectations for myself
- Working on certification towards medical billing and coding
Personal Information
Age: 39
Timeline
CIS Financial
04.2024 - 02.2025
Associate Team Leader
H&R BLOCK
01.2024 - 04.2024
Customer Service Representative
SITEL Hamilton
02.2009 - 07.2009
Homemaker
01.2009 - 12.2024
Pre-Kindergarten Teacher
First Baptist Church Hamilton
01.2006 - 12.2007
Receptionist
Hamilton Chiropractic
06.2005 - 08.2005
Secretarial Assistant
First Baptist Church Hamilton
06.2004 - 08.2004
Caregiver
Teresa Holland
06.2003 - 08.2003
Graduate -
Hamilton High School
Secretarial Courses -
Bevill State Community College
Medical Billing And Coding
MedCerts
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