Leigh Anne Escarre
Oakland,TN
Summary
Experienced administrative professional with strengths in QuickBooks data entry, invoice processing, payroll administration, and account reconciliation. Known for accuracy, organization, and dependable customer service.
Overview
22
22
years of professional experience
Work History
Administrator
JanPro of Memphis
Memphis, TN
02.2021 - 10.2026
- Professional handling of incoming calls addressed customer inquiries.
- Fast response to customer complaints improved service handling.
- Quick identification of customer needs improved service response.
- Clear interdepartmental communication kept projects moving towards goals.
- Positive staff and management relationships supported strong teamwork.
- Accurate invoice and payment processing supported account records.
- Financial accuracy stayed intact through payroll, credit card, and invoicing review.
- Current account files and service logs kept operations organized.
- Prompt email response, mail sorting, and correspondence distribution supported office flow.
- Reliable Jan-Pro of Memphis supply coordination kept cleaning crews stocked for operations.
- Inventory checks identified stock shortages and supported supply control.
- QuickBooks data entry supported bookkeeping accuracy.
- Accounting entries in QuickBooks and Excel kept records organized.
- Accurate QuickBooks recordkeeping supported reliable financial files.
Customer Service Representative
Mitch Wright Plumbing Heating & Air
Southaven, Mississippi
10.2016 - 01.2021
- Addressed customer questions and delivered accurate information on products and services.
- Strengthened customer satisfaction by resolving concerns with knowledgeable, friendly service.
- Guided customers through billing procedures, processed payments, and assisted with payment option setup.
- Managed billing inquiries and processed payments to ensure seamless account activity.
- Supported office staff by entering orders and maintaining customer accounts for efficient operations.
- Documented customer interactions, transactions, and comments to enhance future service quality.
- Managed filing operations to maintain orderly records, database updates, and report generation for administrative support.
Assistant Director
Desoto Development Center
Hernando, Mississippi
10.2004 - 09.2016
- Coordinated staff scheduling and shift coverage across departments to ensure seamless operations.
- Managed daily daycare operations, including schedules and classroom coverage, to maintain a nurturing environment.
- Oversaw enrollment, attendance records, and family paperwork for daycare center to streamline administrative processes.
- Ensured accurate financial management to support daycare's operational stability.
- Followed licensing standards, health policies, and child supervision procedures.
- Monitored state childcare regulations and maintained compliance.
Education
High School Diploma -
Horn Lake High School
Horn Lake, MS05-1995
Skills
- Invoice processing
- Payroll administration
- Financial reporting
- Account reconciliation
- Bookkeeping software management
- Document organization
- Customer service
Timeline
Administrator
JanPro of Memphis
02.2021 - 10.2026
Customer Service Representative
Mitch Wright Plumbing Heating & Air
10.2016 - 01.2021
Assistant Director
Desoto Development Center
10.2004 - 09.2016
High School Diploma -
Horn Lake High School