Summary
Overview
Work History
Education
Skills
Timeline
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Leigh Anne Hardee

Apex,NC

Summary

Dynamic professional with a proven track record at Leidos, excelling in data entry and confidentiality. Skilled in problem-solving and records management, I enhanced data accuracy and streamlined workflows, significantly improving team productivity. My compassionate communication and attention to detail fostered a collaborative environment, ensuring high-quality outcomes in all projects.

Overview

39
39
years of professional experience

Work History

Intake Specialist

Leidos
07.2020 - 05.2025
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
  • Maintained accurate, up-to-date client records for reliable reference and communications.
  • Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
  • Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
  • Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
  • Collaborated with other departments to streamline workflow processes, resulting in increased efficiency and a more cohesive organizational structure.

Electrical Design Engineer

Pike Engineering
09.2017 - 04.2020
  • Determined most effective components to complement electrical design parameters.
  • Contributed expertise to design projects.
  • Enhanced overall design quality by participating in peer-review processes, offering constructive feedback and implementing changes when necessary.
  • Optimized communication between team members by maintaining organized records of design changes and updates throughout the course of each project.
  • Continuously updated knowledge base on emerging technologies within the electrical design field, incorporating new advancements into current projects when applicable.

Data Manager

Wake County Public Schools/Lacy Elementary
08.1986 - 07.2017
  • Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.
  • Trained team members in best practices for data handling, improving overall productivity and data integrity.
  • Enhanced data accuracy by implementing robust data validation and quality control processes.
  • Streamlined data management workflows for increased efficiency and reduced processing time.
  • Partnered with subject matter experts in continuous improvement process, upgraded data quality and recommended innovative information management strategies.
  • Provided expert guidance on regulatory compliance matters related to data storage, usage, and disposal.
  • Oversaw security and information retention policies and practices according to internal and government-ordered standards.
  • Implemented access controls to safeguard sensitive information from unauthorized access or misuse.
  • Championed a culture of continuous improvement by staying current on industry trends and incorporating new technologies where appropriate.
  • Troubleshot technical issues efficiently under pressure; provided prompt and knowledgeable support to endusers.
  • Devised and implemented reliable data management procedures to enable usability and security of company data.
  • Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
  • Maintained thorough documentation of departmental processes, enabling efficient knowledge transfer when needed.
  • Audited production reports, tracking data entry and processing errors.
  • Reported statistics requested by senior management accounting for database growth and call volume.
  • Trained new hires on company-specific data entry procedures, contributing to a smooth onboarding process.
  • Implemented new data entry software, leading to increased productivity and user satisfaction.
  • Streamlined data management processes, resulting in improved efficiency and reduced errors.
  • Developed and maintained comprehensive databases to support company operations and decisionmaking.
  • Served as primary point of contact between the data entry team and other departments within the company.
  • Consistently met or exceeded departmental performance metrics, setting a strong example for the team.

Education

No Degree - Early Childhood Education

East Carolina University
Greenville, NC

High School Diploma -

Enloe High School
Raleigh
06-1984

Skills

  • Data entry
  • Intake assessment
  • Critical thinking skills
  • Records maintenance
  • Group and individual instruction
  • Records management
  • Confidentiality
  • Employee training
  • Problem-solving
  • Data confidentiality
  • Attention to detail
  • Report preparation
  • Document management

Timeline

Intake Specialist

Leidos
07.2020 - 05.2025

Electrical Design Engineer

Pike Engineering
09.2017 - 04.2020

Data Manager

Wake County Public Schools/Lacy Elementary
08.1986 - 07.2017

No Degree - Early Childhood Education

East Carolina University

High School Diploma -

Enloe High School

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Leigh Anne Hardee