Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
BusinessAnalyst
Leighea Spurgeon

Leighea Spurgeon

Springfield

Summary

Dynamic professional with a proven track record in customer service and team leadership, honored at several notable positions. Excelled in multitasking and organization, enhancing team productivity and customer satisfaction. Skilled in cash handling and employee training, demonstrating a strong work ethic and integrity. Achieved significant improvements in operational efficiency and client relations. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Overview

4
4
years of professional experience

Work History

Cashier

Lowes Home Improvement Stores
09.2024 - Current
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Crew Trainer

McDonald's
10.2023 - 08.2024
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Provided coaching and mentoring to employees.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.

Jolly Girl

Jolly Cone
03.2021 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising service quality.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Server

Smalley's Convenience & Deli
09.2021 - 04.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Internship Student

Pioneer Property Management (PPMG)
05.2022 - 08.2022
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Streamlined office processes with diligent organization, resulting in improved efficiency.
  • Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
  • Improved team productivity by streamlining communication channels between agents and support staff.
  • Built strong relationships with clients by providing exceptional customer service during their home-buying journey.
  • Developed marketing materials to attract potential tenants, increasing property visibility.

Education

No Degree - Biomedical Sciences

Missouri State University
Springfield, MO
05.2028

High School Diploma -

Van Buren High School
Van Buren, MO
05.2024

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Multitasking and Organization
  • Policy analysis
  • Legislative Relations
  • Computer Skills
  • Media Relations

Interests

  • Community Cleanup
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement
  • Supporting STEM education initiatives and mentorship programs
  • I enjoy helping others and giving back to the community
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Participating in local clean-up initiatives
  • Volunteer Travel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Cashier

Lowes Home Improvement Stores
09.2024 - Current

Crew Trainer

McDonald's
10.2023 - 08.2024

Internship Student

Pioneer Property Management (PPMG)
05.2022 - 08.2022

Server

Smalley's Convenience & Deli
09.2021 - 04.2023

Jolly Girl

Jolly Cone
03.2021 - 09.2023

No Degree - Biomedical Sciences

Missouri State University

High School Diploma -

Van Buren High School

Similar Profiles

CREATE PROFILE
Leighea Spurgeon