Leightan Kappes
South Range,WI
Summary
Dynamic and adaptable professional with a proven track record in customer service and guest engagement, honed across roles at various settings. Excelled in creating memorable experiences and fostering a safe environment, showcasing a strong work ethic and adaptability.
Overview
4
4
years of professional experience
Work History
Server
Gronks Grill And Bar
11.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
CNA
Ilife
12.2021 - 10.2023
- Promoted good personal hygiene and care by aiding patients' day-to-day activities.
- Cared for residents in assisted living activities and delivered high-quality support to meet needs.
Restaurant Hostess
Dreamland Supper Club
12.2020 - 06.2022
- Demonstrated strong multitasking skills by ensuring the tables were perfectly set for the next group of customers.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Boat Launch Monitor
Clean Boats Clean Waters
05.2021 - 09.2021
- Educated patients on testing and preparation steps prior to procedure.
- Adhered to cleaning protocol for boat launching, monitoring boats to provide safe environment for the lakes
Education
High School Diploma -
University of Wisconsin-Superior
Superior, WI05.2027
High School Diploma -
Superior High School
Superior, WI06.2023
Skills
- Strong Work Ethic
- Excellent customer service
- Adaptability
- Guest Engagement
Timeline
Server
Gronks Grill And Bar
11.2023 - Current
CNA
Ilife
12.2021 - 10.2023
Boat Launch Monitor
Clean Boats Clean Waters
05.2021 - 09.2021
Restaurant Hostess
Dreamland Supper Club
12.2020 - 06.2022
High School Diploma -
University of Wisconsin-Superior
High School Diploma -
Superior High School
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