Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Leighton Jones

Landover,MD

Summary

I would like to secure a challenging position with a reputable company to expand my learnings, knowledge, and skills.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

3
3
years of professional experience

Work History

Stand Lead

Levy’s Stand
08.2024 - Current
  • Address and resolve guest concerns to exceed expectations
  • Train and supervise attendants on cash handling, product knowledge, food safety, and customer service procedures
  • Facilitate efficient transactions, engage with customers, and actively promote concession items
  • Maintain cleanliness, follow food safety regulations, and ensure proper storage and handling of food items

Front Store Assistant

Target
03.2022 - 07.2022
  • Created a welcome environment by welcoming every customer as they enter the store
  • Scanned and bagged guest items efficiently, neatly and in compliance with food safety standards and company best practices
  • Accurately handled cash register operations and transactions
  • Maintained a clean and clutter free work area (including gathering abandoned items, baskets, and hangers)
  • Stocked supplies and restocked items while being available for customers
  • Processed and fulfilled online orders for customer pickups
  • Cleaned, sanitized and restocked restrooms

Front Gate/ Admissions Team Member

Six Flags
10.2021 - 01.2022
  • Responsible for greeting customers entering the park
  • Collected and processed park admission tickets
  • Accurately handled cash register operations for park retail stores and food stands
  • Properly handled and prepared food items at various food stands throughout the park

Education

High school DIPLOMA -

Central High school
06.2023

Skills

  • Friendly attitude
  • Hardworking
  • Excellent customer service
  • Stocking
  • Technology Proficiency
  • Devoted
  • Following directions
  • Team management
  • Customer service
  • Customer engagement
  • Critical thinking
  • Team supervision
  • Team building
  • Staff oversight
  • Floor oversight

Accomplishments

  • Supervised team of 10-15 staff members.
  • Resolved product issue through consumer testing.

References

Available upon request

Timeline

Stand Lead

Levy’s Stand
08.2024 - Current

Front Store Assistant

Target
03.2022 - 07.2022

Front Gate/ Admissions Team Member

Six Flags
10.2021 - 01.2022

High school DIPLOMA -

Central High school

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Leighton Jones