Leighton Kunkle
Perrysville,IN
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
27
27
years of professional experience
Work History
Local Account Executive
XPO
09.2021 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships. Added over 60 new customers to an already established territory.
- Managed accounts to retain existing relationships and grow share of business by 15% quarterly.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Exceeded sales quotas (avg 110%) and increased profitability (72 OR) through effective sales strategy and business planning.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Account Manager
Dayton Freight Lines
08.2008 - 08.2020
- Increased daily revenue over 300% over last ten years
- Reviewed and resolved customer issues
- Negotiated contracts and annual tariffs
- Managed large geographical area of over 260 accounts
- Contributed to annual revenue goals by selling new services and developing new accounts. Added 75 new accounts.
- Oversaw new business development and customer servicing.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Sales Manager
Morris Flamingo-Stephan
05.2006 - 04.2007
- Managed two separate inside sales teams; institutional sales and wholesale sales.
- Grew both institutional business and retail business over 20%
- Trained and motivated sales staff via weekly sales meetings
- Produced contracts, reports, letters, and proposals for clients.
- Developed and implemented comprehensive salesperson training program.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
International Sales/Inside Sales Representative
Herr's-Pacific
08.1997 - 05.2006
- Developed international customer program with adding 125 international customers.
- Represented company at trade shows multiple times a year throughout U.S.
- Informed customers of promotions to increase sales productivity and volume. Grew territory by 48% annually.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Identified new targets, developed new business opportunities and presented product lines to customers.
Education
Bachelor of Arts - Psychology
Marian University
Indianapolis, IN05.1989
Bachelor of Arts - Sociology
Marian University
Indianapolis, IN05.1989
Skills
- Relationship building and management
- Strategic planning
- Account management
- Forecasting account metrics
- Time management
- CRM Systems
Timeline
Local Account Executive
XPO
09.2021 - Current
Account Manager
Dayton Freight Lines
08.2008 - 08.2020
Sales Manager
Morris Flamingo-Stephan
05.2006 - 04.2007
International Sales/Inside Sales Representative
Herr's-Pacific
08.1997 - 05.2006
Bachelor of Arts - Psychology
Marian University
Bachelor of Arts - Sociology
Marian University
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