Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
References
Timeline
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Leighton Royale

Raleigh,NC

Summary

Dynamic Leasing Consultant with Greystar Property Management, skilled in effective communication and customer service. Proven track record in managing lease applications and enhancing resident satisfaction through prompt service. Adept at utilizing Microsoft Office to maintain accurate records, ensuring compliance, and fostering team collaboration for seamless operations.

Overview

7
7
years of professional experience

Work History

Leasing Consultant

Greystar Property Management
Raleigh, NC
06.2024 - 07.2025
  • Assisted prospective tenants with property tours and leasing information.
  • Coordinated move-in processes for new residents and ensured compliance with policies.
  • Answered inquiries via phone, email, and in-person regarding property availability.
  • Collaborated with maintenance team to address resident service requests promptly.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.

Director of Concierge Services

NFC Amenity
Raleigh, North Carolina
02.2023 - 06.2024
  • Managed guest inquiries and service requests to ensure exceptional experiences.
  • Coordinated with various service teams to deliver seamless concierge support.
  • Trained staff on customer service protocols and best practices for engagement.

Seasonal Retail Associate

Lowes Home Improvement
02.2018 - 07.2018
  • Focused on providing customers with products and knowledge needed to accomplish their home improvement purchases and look forward to their next trip to Lowes. At times worked at the cash register to ensure customers had a great and expedient checkout experience.

Education

CompTIA A+ Core 2 -

CompTIA
07.2025

Weekly 45 Minute Speaking Course - Enhance Communication Skills

07.2025

CompTIA A+ Core 1 -

CompTIA
07.2021

High School Diploma -

Sanderson High School
06.2017

Skills

  • Friendly
  • Strong Verbal Communication
  • Positive Attitude
  • Courteous
  • Helpful
  • Microsoft Office
  • Windows OS
  • Customer service
  • Technical support
  • Team collaboration
  • Property amenities
  • Effective communication
  • Creative problem solving
  • Business processes and procedures

Volunteer Experience

Watchtower Bible and Tract Society of Pennsylvania, 2018, Present, Spend on average 20 hours per week. Teaching people about the bible in community outreach program., Outreach program included food delivery to elderly and shut-in people during pandemic.

References

References available upon request.

Timeline

Leasing Consultant

Greystar Property Management
06.2024 - 07.2025

Director of Concierge Services

NFC Amenity
02.2023 - 06.2024

Seasonal Retail Associate

Lowes Home Improvement
02.2018 - 07.2018

CompTIA A+ Core 2 -

CompTIA

Weekly 45 Minute Speaking Course - Enhance Communication Skills

CompTIA A+ Core 1 -

CompTIA

High School Diploma -

Sanderson High School

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