Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Leighton Sharpley

Leighton Sharpley

Austin,TX

Summary

Dynamic Territory Manager with a proven track record at Mosaic North America, excelling in sales performance and customer relationship management. Consistently surpassed revenue growth targets through strategic market analysis and effective leadership. Recognized for enhancing customer satisfaction and loyalty while executing impactful promotional campaigns.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Territory Manager - Sales and Operations

Mosaic North America
Austin, TX
04.2024 - Current
  • Drove sales and implemented service initiatives for territory accounts.
  • Consistently achieved top performer status across all development areas.
    Surpassed monthly KPIs by implementing effective strategies.
  • Exceeded revenue growth targets consistently each month.
  • Analyzed customer feedback surveys to enhance satisfaction levels.
  • Established effective communication channels to align sales objectives among team members.
  • Developed client relationships, resulting in increased customer loyalty.
  • Conducted product demonstrations to showcase features and advantages.
  • Tracked weekly sales performance against set goals for accountability.
  • Implemented promotional campaigns to boost brand visibility within territory.

Manager

Maudie's Tex-Mex
Austin, TX
10.2021 - 04.2024
  • Managed daily restaurant operations, ensuring staff adhered to service standards.
  • Directed and coordinated incoming cash flow management for restaurant with daily resolution of credit card payments.
  • Trained team members on menu knowledge and customer service skills.
  • Coordinated inventory management, placing orders to maintain optimal stock levels.
  • Implemented health and safety regulations to uphold a safe dining environment.
  • Oversaw scheduling to optimize staff coverage during peak hours.
  • Resolved customer complaints promptly, enhancing satisfaction and loyalty.
  • Conducted regular facility inspections to ensure cleanliness and organization.
  • Collaborated with kitchen staff for timely meal preparation and quality control.

Manager

Jack Allens Kitchen
Austin , TX
05.2012 - 03.2020
  • Delivered exceptional customer service in a fast-paced restaurant environment.
  • Accurately took food and drink orders from customers at tables.
  • Operated POS terminals for order entry, bill splitting, and total calculations.
  • Greeted customers and provided menu recommendations to boost sales.
  • Displayed enthusiasm and extensive knowledge of menu offerings.
  • Executed opening and closing duties, including dining area setup and restocking. supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Trained new employees on restaurant procedures and plating techniques.
  • Managed bar inventory and ordered supplies as needed.
  • Trained new bartenders on drink preparation and customer interaction.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Coordinated marketing initiatives to promote special events and seasonal menu items effectively.
  • Resolved customer complaints promptly to maintain high satisfaction levels in dining experience.
  • Trained and mentored staff on menu offerings and customer service standards.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Education

High School Diploma -

Colleyville Heritage High School
Colleyville, TX
05-2006

Some College (No Degree) - Business

Austin Community College
Austin, TX

Skills

  • Territory management
  • Leadership
  • Sales performance and forecasting
  • Customer relationship management
  • Campaign and event execution
  • Market analysis
  • Revenue growth
  • Business development and planning
  • Brand promotion
  • Goals and performance
  • Business 2 Business success
  • Pipeline development

Affiliations

  • I love sports and competing across the board. Hook Em'!!
  • Enjoy being out in nature or on a good adventure.
  • A good theme park is always a fun way to spend the day. Always looking for the best roller coaster!
  • I really enjoy people from all walks of life. I love socializing with people and listening to their life experiences, which is probably why I have had the success in my personal and work life.

Accomplishments

  • Was 1 of 8 people hired to take on the mission of launching a product in the United States. Was able to use my networking skills from previous years to accumulate great success.
  • Top performer so every month I would earn extra gift cards for early success performance within the first 10 days of each month.
  • Became a team leader very quickly. I enjoy people looking to me as an expectation because my personality and work ethic do not go unnoticed.
  • Monthly medal winner for performance. Earned outings on the company money.
  • Consistently exceeding monthly KPI's

Certification

  • Linked-In: 3 Simple Steps to the Perfect Sales Pitch Certificate
  • Linked-In: Cold Calling: Overcoming Sales Objections
  • Linked-In: Cold Calling Directors and Executives
  • Linked-In: Overcoming Fears: Preparing for Sales Calls

References

References available upon request.

Timeline

Territory Manager - Sales and Operations

Mosaic North America
04.2024 - Current

Manager

Maudie's Tex-Mex
10.2021 - 04.2024

Manager

Jack Allens Kitchen
05.2012 - 03.2020

High School Diploma -

Colleyville Heritage High School

Some College (No Degree) - Business

Austin Community College

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