Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leighton WARD

Marrero,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Resident Specialist

Patrician Management
02.2023 - Current
  • Enhanced resident experience by providing personalized care and attention to individual needs.
  • Improved community engagement by organizing events and activities for residents.
  • Developed strong relationships with residents through empathetic communication and active listening skills.
  • Basic clerical work which includes: answering phones, putting resident files away, office supply ordering, etc.
  • Reduced maintenance response times by efficiently coordinating with maintenance staff and prioritizing requests.

Experience , Patient Access Coordinator

Kroger Specialty Pharmacy
01.2021 - Current
  • Complete a series of assessments mandated by either manufacturer contracts or operations and facilitates patient enrollment with manufacturer, call pharmacies daily to check order status of patients prescriptions and provide them with information that they may need
  • Contact patients daily to let them know of status updates and where their prescription has been transferred too
  • Take incoming calls regarding patient’s accounts and providing the correct information to make a smooth transition with the transfer
  • Document case activity, communications and correspondence in computer system to ensure completeness and accuracy of patient contact records.

Front Desk

Eye Associates Of West Jefferson
01.2018 - 01.2020
  • Checked out patients for 7 doctors, verified insurance, handled referrals, patient scheduling, multi-line phone system, medical billing and coding and collected payments


Sales Associate

Francesca's Collections
01.2015 - 01.2017
  • Assisting customers with purchases, answering phones and cleaning and organizing store.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Office Assistant

New Orleans Party Rentals
01.2010 - 01.2015
  • Position helping answer phones, filing, processing mail, and general office duties.

Education

Bachelor of Science -

University of Holy Cross
2018

Diploma -

Academy of Our Lady
2013

Skills

  • Attention to Detail
  • Occupancy Analysis
  • Event Planning
  • Fair Housing Regulations
  • Social Media Management
  • Property Inspection
  • Strong Communication Skills
  • Conflict Resolution

Timeline

Resident Specialist

Patrician Management
02.2023 - Current

Experience , Patient Access Coordinator

Kroger Specialty Pharmacy
01.2021 - Current

Front Desk

Eye Associates Of West Jefferson
01.2018 - 01.2020

Sales Associate

Francesca's Collections
01.2015 - 01.2017

Office Assistant

New Orleans Party Rentals
01.2010 - 01.2015

Bachelor of Science -

University of Holy Cross

Diploma -

Academy of Our Lady

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Leighton WARD