Leila Aldano
Family Friend
Lake Stevens,WA
1
year of professional experience
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Work History
Date Night Babysitter
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Communicated with parents regarding children’s needs and daily experiences.
- Monitored children’s behavior, addressing conflicts or concerns calmly and effectively.
- Greeted parents, children and guests upon arrival in a friendly and professional manner.
- Prepared meals and snacks for children throughout the day.
- Planned and organized activities to promote creativity and learning.
Customer Service Cashier
1 Year- Processed customer transactions efficiently and accurately at a leading retail company.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained a clean and organized checkout area to enhance the shopping experience.
- Educated customers about store promotions and loyalty programs effectively.
- Handled returns and exchanges according to company policies with professionalism.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Education
High School Diploma
Skills
Customer service
Conflict resolution
Effective communication
Money handling
Inventory management
Relationship building
Time management
Activity planning
Problem solving
Customer focus
Guest services
Customer complaint resolution
Phone etiquette
Customer satisfaction
Cash register operation
Reliability and punctuality
Adaptability and flexibility
Payment processing
Attention to detail
Reliable and responsible
Price verification
Cleanliness
Time management abilities
Customer assistance
Activities And Honors
Choir student (3 years), High school cross country runner (4 years), High school tennis (1 year)
Accomplishments
I lettered in choir for leadership and excessive participation and engagement.
Timeline
Customer Service Cashier
JX Companies
09.2024 - 09.2025Read More
Lake Stevens High School
High School Diploma
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Date Night Babysitter
Family Friend
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