Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Leila Aue

Seattle,WA

Summary

Dynamic care and customer service provider with a proven track record in neighborhood family services and restaurant experience, excelling in multitasking and exceptional communication, I am skilled at fostering nurturing environments for children and pets alike, while ensuring cleanliness and safety. Additionally, I'm proud to say that I am recognized for enhancing customer satisfaction as a waiter, delivering attentive service and support in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Pet Sitter

Neighborhood Family Services
01.2019 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote a secure environment in the owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Cleaned out and scooped litter trays and food, and water bowls to provide a clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Provided overnight supervision and care for pets in a safe environment.
  • Communicated effectively with pet owners regarding care routines and updates.

Childcare Provider

Neighborhood Family Services
01.2018 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Developed age-appropriate activities and crafts to engage children.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs.
  • Implemented safety measures to ensure a secure environment for children.
  • Provided comfort when needed through hugs or words of encouragement.

Restaurant Busser

Both Ways Cafe
Seattle, WA
06.2024 - 09.2024
  • Boosted customer satisfaction through prompt clearing and cleaning of tables after guest departure.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Restaurant Waiter

Tutta Bella Pizza
Seattle, WA
06.2024 - 09.2024
  • Trained new employees to perform duties.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Presented menus and answered questions regarding items.
  • Collected tickets and followed proper cash-handling procedures.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Explained menu items, describing ingredients and cooking methods upon request.

Host

Bang Bang Kitchen
07.2022 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Arts - Public Relations

University of Oregon
Eugene, OR
06.2027

High School Diploma -

Franklin High School
Seattle, WA
06.2023

Skills

  • Multitasking proficiency
  • Skilled in prioritizing tasks
  • Exceptional communication
  • Cleaning and sanitizing
  • Server Support
  • Supportive communication
  • Childcare
  • Relationship building
  • Toddler engagement techniques

Affiliations

  • Health and fitness
  • Hiking and running
  • Reading

Languages

German
Limited

References

References available upon request.

Timeline

Restaurant Busser

Both Ways Cafe
06.2024 - 09.2024

Restaurant Waiter

Tutta Bella Pizza
06.2024 - 09.2024

Host

Bang Bang Kitchen
07.2022 - 09.2023

Pet Sitter

Neighborhood Family Services
01.2019 - Current

Childcare Provider

Neighborhood Family Services
01.2018 - Current

Bachelor of Arts - Public Relations

University of Oregon

High School Diploma -

Franklin High School

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