Leila Brown
Apopka,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Can handle answering phone calls, talking to people, and handling computer skills.
Overview
1
1
year of professional experience
Work History
Hostess
Sonny's BBQ
02.2022 - 06.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Answering phone calls.
Cashier
Sonny's BBQ
02.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Nursing
University of North Florida
Jacksonville, FL05.2027
Skills
- Computer skills eg Word, Excel, Powerpoint
- Event planning
- Customer service skills
Timeline
Hostess
Sonny's BBQ
02.2022 - 06.2023
Cashier
Sonny's BBQ
02.2022 - 06.2023
No Degree - Nursing
University of North Florida