Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leila Canel

Brandon,Florida

Summary

Dedicated social services coordinator with expertise in communication and customer service. Skilled in conducting psychosocial assessments and advocating for residents' rights. Committed to fostering interprofessional collaboration for quality care.

Overview

9
9
years of professional experience

Work History

Social Services Coordinator

Victoria Crossing
Brandon, FL
06.2024 - Current
  • Conducted psychosocial assessments for residents to identify emotional, social, and support needs.
  • Developed and implemented individualized care plans in collaboration with interdisciplinary teams.
  • Provided counseling and support to residents and families, addressing adjustment issues and emotional concerns.
  • Advocated for residents' rights, ensuring quality care and adherence to regulatory guidelines.
  • Coordinated discharge planning and connected residents with community resources and services.
  • Maintained accurate, confidential documentation in compliance with healthcare regulations.

Receptionist/Front Desk

Victoria Crossing
Brandon, FL
02.2024 - 07.2024
  • Strong verbal and written skills for interacting with clients, visitors, and staff.
  • Provide a friendly and professional experience for all visitors and callers.
  • Ability to handle multiple tasks simultaneously, without compromising quality.
  • Understand and address the emotional and practical needs of family members from diverse backgrounds.
  • Ensure client information is handled with the utmost confidentiality and professionalism.
  • Ensuring patients receive follow-up calls after discharge to verify their well-being and address any concerns.

Home Health Aide

Senior Helpers
Riverview, FL
02.2017 - 03.2024
  • Accompanied older adults to doctors' appointments to ensure they received timely medical attention.
  • Prepared well-balanced meals tailored to their dietary needs.
  • Assisted with showers, feeding, and addressed grooming requirements.
  • Seamlessly integrated housework into daily routine for a clean and organized living space.
  • Prioritized companionship, engaging in meaningful interactions to promote emotional well-being.
  • Participated in ongoing training programs to stay updated on best practices and enhance caregiving skills.
  • Provided medication assistance to support overall health and welfare.
  • Demonstrated a dedicated commitment to the holistic care of older adults.

Home Health Aide

Sun Towers Retirement Community
Sun City Center, FL
07.2016 - 10.2017
  • Collaborated with healthcare professionals to coordinate and implement comprehensive care plans.
  • Worked independently or as part of a team, depending on the specific needs of clients and the care setting.
  • Maintained detailed records of care provided, ensuring accurate and effective communication with the healthcare team.
  • Adapted care strategies to the cultural and individual needs of clients, demonstrating cultural competence.
  • Engaged in continuous communication with family members, providing updates on the well-being and progress of clients.
  • Responded promptly to any changes or concerns in the clients' physical or mental condition, reporting and addressing issues as necessary.
  • Participated in regular evaluations and reviews, contributing insights to enhance the overall quality of care provided.
  • Adapted to evolving care needs, demonstrating flexibility and a solution-oriented approach to challenges.

Education

Nursing -

Rasmussen College
Tampa, Fl

Arts -

Hillsborough Community College
Tampa, Fl

Skills

  • Customer service
  • computer literacy
  • Communication skills
  • Bilingual
  • Guest services
  • Documentation review
  • Victory calls
  • Cultural sensitivity
  • Interprofessional collaboration
  • Office experience
  • Time management
  • Nursing
  • Resident's rights
  • Microsoft Office
  • Administrative experience
  • Client advocacy
  • Regulatory compliance
  • Individualized care planning
  • Psychosocial assessment
  • Case management
  • Resource coordination
  • Interdisciplinary collaboration

References

References available upon request.

Timeline

Social Services Coordinator

Victoria Crossing
06.2024 - Current

Receptionist/Front Desk

Victoria Crossing
02.2024 - 07.2024

Home Health Aide

Senior Helpers
02.2017 - 03.2024

Home Health Aide

Sun Towers Retirement Community
07.2016 - 10.2017

Nursing -

Rasmussen College

Arts -

Hillsborough Community College

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Leila Canel