Leila Clark
La Conner
Summary
Dynamic and dependable professional with extensive experience in customer service at Pioneer Market. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Demonstrated accuracy in cash handling and POS operations, consistently meeting quality goals and fostering strong customer relationships. Committed to maintaining a welcoming environment and ensuring customer needs are met.
Overview
5
5
years of professional experience
Work History
Cashier
Pioneer Market
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answering the store phone and take messages when needed and transfer calls to the deli.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Personal Shopper
Walmart
08.2024 - 12.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Answering work phone to check customers in to pick up their orders.
- Helping customers outside to make sure their checked in for their order.
- Taking orders out in a timely manner
Cashier
USPS
04.2020 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers send packages off
- Assisted customers by sending facts off for them
- Took amazon returns and color tagged the packages. To place the packages in the right color box.
- Stocking sales floor by making sure there were boxes or bubble packages for customers to purchase so they could mail something off.
- Helped customers with the computers if they needed help printing
Education
High School Diploma -
La Conner
La Conner06-2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer relations
- POS system operations
- ID verification
- Clear communication
- Computers skills
- Welcoming customers
- Problem-solving
- Honest and dependable
Timeline
Cashier
Pioneer Market
12.2024 - Current
Personal Shopper
Walmart
08.2024 - 12.2024
Cashier
USPS
04.2020 - 07.2022
High School Diploma -
La Conner
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