Leila Cook
San Antonio
Summary
Experienced professional with strong foundation in patient assessment, advocacy, and care coordination, ready to leverage expertise in a Social Work Intern role. Proven ability to develop and implement strategic care plans while maintaining HIPAA compliance and building rapport with diverse patient populations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results.
Overview
9
9
years of professional experience
Work History
Charge Nurse
St Francis Care Center
San Antonio, TX
03.2024 - Current
- Demonstrated leadership qualities by delegating tasks efficiently among staff members in order to ensure optimal workflow.
- Assisted in making nursing staff assignments based on patient acuity and competency of staff.
- Utilized strong communication skills to collaborate with other medical personnel and build rapport with patients and families.
- Performed assessments, monitored vital signs and administered medications as prescribed by physicians.
- Exhibited excellent problem-solving abilities while addressing issues related to patient care.
- Used computers to complete necessary patient charts and documentation on patients' progress.
Care Coordinator
CCVI
San Antonio, TX
10.2019 - 09.2023
- Identified potential barriers that could impede successful outcomes for clients and developed strategies to mitigate them.
- Engaged in advocacy efforts on behalf of clients whenever necessary.
- Developed and maintained relationships with a wide range of clients, providing quality care coordination services.
- Monitored progress towards established goals on an ongoing basis and made necessary modifications as indicated.
- Served as liaison between patient, family, caregiver and various healthcare professionals involved in patient's overall plan of treatment and post hospitalization recovery process.
- Maintained communication between medical staff, and interdisciplinary staff by attending care plan meetings to address concerns and coordinate client care.
Care Plan Coordinator/Assistant Director of Nursing
Incarnate Word Care Center
San Antonio, TX
06.2017 - 08.2019
- Developed comprehensive care plans tailored to individual patient needs.
- Coordinated interdisciplinary team meetings to enhance communication and collaboration.
- Monitored patient progress to ensure adherence to care plans and treatment goals.
- Assisted in resolving conflicts between patients, family members, and healthcare staff regarding care plans.
- Ensured that all documentation is completed accurately and submitted in a timely manner according to organizational guidelines.
- Adhered to all regulatory standards related to patient safety, privacy, and confidentiality when creating care plans.
Education
BSW 08/2025-present - Social Work
Angelo State University
San Angelo, TXSkills
- Team leadership
- Patient assessments
- Compassionate and caring
- Ethical practice
- Patient advocacy
- Work Planning and Prioritization
- HIPAA compliance
- Rapport building
- Chronic disease management
- EMR systems
- Care and discharge planning
- Continuum of care coordination
Timeline
Charge Nurse
St Francis Care Center
03.2024 - Current
Care Coordinator
CCVI
10.2019 - 09.2023
Care Plan Coordinator/Assistant Director of Nursing
Incarnate Word Care Center
06.2017 - 08.2019
BSW 08/2025-present - Social Work
Angelo State University