Leila Dan Koulou
Carlisle,PA
Summary
Motivated student completing degree well-trained in current and historical geopolitics. Ready to use education to positively impact activities. Excellent relationship-building, analytical, and communication skills. Talented political science professional skilled at using expertise to help organizations make proactive decisions and capitalize on current trends in political landscape. Knowledgeable problem-solver with proven expertise in conducting research, influencing public opinion, and developing strategic policies. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
.
Overview
1
1
year of professional experience
Work History
Crew member
Taco Bell
Carlisle, Pennsylvania
07.2021 - 08.2021
- Maintained sanitary work conditions by sterilizing cookware
- Prepared satisfying meals for customers by utilizing company guidelines
- Adhered to FDA regulations in preparing and serving food
- Customized orders according to customer specifications or requests
- Operated POS (Point of service) computer system and handle inside sales transactions, conducted accurate financial transactions with customers and maintained a balanced cash drawer, ranging between $250-3,000 per shift
- Tracked and resolved cash register discrepancies
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
Crew member
McDonald’s
Carlisle, Pennsylvania
06.2020 - 08.2020
- Prepared satisfying meals for customers by utilizing company guidelines
- Adhered to FDA regulations in preparing and serving food
- Customized orders according to customer specifications or requests
- Maintained sanitary work conditions by sterilizing cookware
- Operated POS (Point of service) computer system and handle inside sales transactions, conducted accurate financial transactions with customers and maintained a balanced cash drawer, ranging between $250-3,000 per shift
- Tracked and resolved cash register discrepancies
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Processed payments on cash register and counted back bills and change to patrons.
- Assembled and served meals according to specific guest requirements.
Education
Bachelor of Science - Political Science
Shippensburg University
Shippensburg, PA05.2023
High School Diploma -
Carlisle High school
Carlisle, Pennsylvania05.2019
Skills
- Research abilities
- Policy analysis
- Economic development
- International trade
- Problem-Solving
- Client Coaching
- Incident Response
- Customer Service
- Needs Assessment
- Decision-Making
- Speech Writing
- Written Communication
- Interpersonal Skills
- Team Management
- Interpersonal Communication
- Time Management
- Analytical Thinking
- Report Writing
- Problem-solving abilities
- Data Entry
International Law and Historical Study
- Study on International Criminal Law
- Refugee and Asylum Center Study
- Concentration Camp
- Study On French Revolution
Timeline
Crew member
Taco Bell
07.2021 - 08.2021
Crew member
McDonald’s
06.2020 - 08.2020
Bachelor of Science - Political Science
Shippensburg University
High School Diploma -
Carlisle High school