Leila Forssell
Hotworx 24, Infrared Fitness Studio
Tallahassee,FL
1
Certification
8
years of professional experience
An organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet the company's goals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Work History
Sales Associate
1 Year 2 Months- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Delivered product demonstrations, effectively communicating the benefits of infrared fitness technology.
- Assisted in maintaining a clean and organized studio environment to ensure optimal member experience.
- Developed promotional strategies that increased membership sign-ups and engagement in fitness programs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Barista
10 Months- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service
- Maintained a clean and organized workspace for optimal productivity and safety.
Restaurant Hostess
3 Months- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Assistant Social Media Manager
2 Years 10 Months- Managed scheduling and publishing of daily content, ensuring consistency and timeliness in messaging.
- Grew follower count with consistent outreach efforts such as following, liking, commenting on relevant accounts' posts, or collaborating with influencers.
- Organized successful influencer partnerships that increased brand awareness within target audiences.
Volunteer
3 Years 10 Months- Mentored young individuals on personal and spiritual growth, increasing overall youth group participation.
- Engaged youth by following, implementing, and assisting in creating lesson plans.
Babysitter
5 Years- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Tutor
1 Year 8 Months- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
No Degree - Biochemistry
- Illuminate Foundation Scholarship Recipient
- Relevant Coursework: Health Sciences & Mathematics
- 3.6 GPA
- Extracurricular Activities: Intramural sports teams, and a regular fitness regimen, Reading
- Phi Mu Member
- Yoga Club Member
High School Diploma
- Honoree of Top 5% of the 2023 class
- 3.8 GPA
- Extracurricular Activities: Softball and Flag Football team
- National Honor Society Member
- National English Honor Society Member
- Mu Alpha Theta Member
- Rho Kappa Member
- Best Buddies Member
- Elected to Student Representative for Student Government in 2022-2023
- Relevant Coursework: Medical
Skills
Friendly
Positive Attitude
Customer Service
Attention to Detail
Flexible
Dependable
Responsible
Teamwork and collaboration
Problem-solving skills
Multi-tasking strength
Certification
- Basic Life Support Training - Feb 2024-2026
- Cardiopulmonary Resuscitation Training - Feb 2024-2026
Timeline
Sales Associate
Hotworx 24, Infrared Fitness Studio
04.2025 - CurrentRead More
Barista
Starbucks
04.2024 - 02.2025Read More
Restaurant Hostess
Charlie Park Rooftop Bar
04.2024 - 07.2024Read More
Tutor
Park Vista Community High School
09.2021 - 05.2023Read More
Assistant Social Media Manager
Nice Boudie
10.2020 - 08.2023Read More
Volunteer
Journey Church
10.2019 - 08.2023Read More
Babysitter
Family Business
08.2018 - 08.2023Read More
Park Vista Community High School
High School Diploma
Read More
Florida State University
No Degree from Biochemistry
Read More