Leila Gonzales
Visalia,California
Summary
Hardworking student with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Corner Bakery Cafe
08.2021 - 07.2023
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed and maintained positive relationships with customers to enhance service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Utilized POS system to receive and process food and beverage orders.
Store Associate
Visalia Rawhide Baseball Club
05.2021 - 08.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Increased sales and customer satisfaction through personalized servicing.
- Located merchandise across various stores to address customer needs.
- Used in-store system to locate inventory and place special orders for customers.
Clerical Office Staff Member
College Of The Sequoias
09.2020 - 05.2021
- Assisted students in finding an appropriate tutor for their needed subject.
- Interacted with students by phone, email, or in-person to help provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and managing student printers.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
GED -
College of The Sequoias
Visalia, CA05.2024
High School Diploma -
University Preparatory High School
Visalia, CA05.2020
Skills
- Interpersonal Skills
- Work Assignments
- Team Oriented
- POS Transactions
- Customer Inquiries
- Coaching and Mentoring
- Safe Food Handling Practices
Timeline
Food Service Worker
Corner Bakery Cafe
08.2021 - 07.2023
Store Associate
Visalia Rawhide Baseball Club
05.2021 - 08.2022
Clerical Office Staff Member
College Of The Sequoias
09.2020 - 05.2021
GED -
College of The Sequoias
High School Diploma -
University Preparatory High School