Leila Hagen
Bozeman,Montana
Summary
I am an experienced Salesperson with a demonstrated history of working in the customer service industry. I am business oriented and have a drive to learn. I enjoy being a part of a high-performance team and providing high quality customer service. I have great communications skills and enjoy a fast-paced learning environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Strategy and Insights Analyst Intern
Cisco Systems, Inc.
Remote
04.2023 - Current
- Conducted regular status meetings with project teams to review progress, address issues, and resolve conflicts.
- Work with various teams across US Commercial to deliver presentations and data related to key initiatives.
- Analyzed customer NPS data and identified opportunities for communication and resolution.
- Created presentations/data related to special projects that were used by senior management during leadership meetings.
Marketing Manager
Montana Tactical
Bozeman, MT
05.2022 - Current
- Updated financial, customer, and business records with accurate information each day, preventing data loss and keeping files current.
- Manage sales transactions with QuickBooks Point of Sale.
- Coordinated with external vendors to produce promotional items, such as t-shirts and hats.
- Developed and implemented marketing plans for new products.
Field Sales Intern
Cisco Systems, Inc.
Remote
05.2023 - 08.2023
- Identified needs of customers promptly and efficiently.
- Analyzed key performance indicators to identify effective strategies.
- Attended weekly team meetings to review performance goals and objectives.
- Created comprehensive reports on account performance and presented them to account management.
Private Nanny
Self Employed
Bozeman, MT
06.2021 - 05.2023
- Provided a safe, nurturing, and educational environment for children
- Developed lasting, professional relationships with families by encouraging open communication and trust.
Sales Associate
Round House Sports
Bozeman, MT
02.2020 - 06.2022
- Directed customer sales aligned with company goals.
- Administered point-of-sale system, Retail Pro.
- Orchestrated rental sales through the rental management system, Rezo.
- Managed administrative tasks such as filing, answering phones, restocking products, and inventory updates.
- Delivered exceptional customer service.
- Receiving and pricing products according to sales margins.
Education
BS - Bachelor of Science - Business Marketing -
Montana State University - Bozeman
Bozeman, MT12-2024
High School Diploma -
Bozeman/Gallatin High School
Bozeman, MT06-2021
Skills
- Strong relational & communication skills
- MS O365
- Powerpoint/Excel/Word
- Time Management
- Customer Service
- Tremendous Work Ethic
- Team-oriented leader
- Meticulous attention to detail
- Excellent Organizational skills
- Poised under pressure
Certification
- First Aid/AED
- PADI Advanced Open Water Scuba
Philanthropy
- Big Sky Bravery
- 406 Masks
- Gallatin County Rest Home
Timeline
Field Sales Intern
Cisco Systems, Inc.
05.2023 - 08.2023
Sales Strategy and Insights Analyst Intern
Cisco Systems, Inc.
04.2023 - Current
Marketing Manager
Montana Tactical
05.2022 - Current
Private Nanny
Self Employed
06.2021 - 05.2023
Sales Associate
Round House Sports
02.2020 - 06.2022
BS - Bachelor of Science - Business Marketing -
Montana State University - Bozeman
High School Diploma -
Bozeman/Gallatin High School
Similar Profiles
Mohammad Shoeb ShaikhMohammad Shoeb Shaikh
Software Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.oSoftware Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.o
Pankaj RainaPankaj Raina
Team Lead,Escalation – (HTTS) at Cisco Systems, Inc.Team Lead,Escalation – (HTTS) at Cisco Systems, Inc.
Kanav SharmaKanav Sharma
Technical Consulting Engineer at Cisco Systems, Inc.Technical Consulting Engineer at Cisco Systems, Inc.
Cooper LuceCooper Luce
Sales Business Development Executive - IIoT at Cisco Systems, Inc.Sales Business Development Executive - IIoT at Cisco Systems, Inc.
Victoria ZmroczekVictoria Zmroczek
Front Desk Coordinator at Montana Foot and AnkleFront Desk Coordinator at Montana Foot and Ankle