Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leila Hernandez

Franklin,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Disability Services Classroom Assistant

UMass Amherst
Amherst , MA
01.2022 - Current
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Delivered individual services and instruction support to students and coworkers.
  • Played essential role in delivering individualized services and supporting instruction.
  • Offered student support through special accommodations, extra assistance and assessments.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Programming Assistant

UMass Amherst
Amherst, MA
09.2021 - Current
  • Oversaw staff schedules and assignments to handle programming demands.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Responsible for managing a $10,000 budget to be utilized over the fiscal year.
  • Coordinated schedules and timelines for events. Responsible for 5 weekly events aimed at student and cultural engagement.
  • Brainstormed and implemented creative event concepts and themes.
  • Developed post-event reports to determine effectiveness of each event.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Communicated with catering, lighting and sound companies to obtain price quotes.

Disability Services Scribe

University Of Massachusetts Amherst
Amherst, Massachusetts
08.2020 - Current
  • Managed school calendar and recommended adjustments based on demand.
  • Provided notes based on lectures that were delivered 3x a week.
  • Contributed 45 community services hours over the course of each semester.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Volunteer Coordinator

Franklin Public Library
Franklin, MA
01.2017 - Current
  • Met with staff and department managers to maintain currency on volunteer opportunities within each department.
  • Performed skills assessments to link volunteers to roles matching individual skills and competencies.
  • Increased customer service success rates by quickly resolving issues.
  • Maintained and organized library helping to develop new projects and programs for the community.

Facilities Administrator Intern

Simmons University
Boston, MA
06.2017 - 08.2019
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Sorted mail and dispersed to correct departments and employees.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

Education

Associate of Science - Psychology

University of Massachusetts Amherst
Amherst, MA
05.2024

Skills

  • Collaborative and Team-Oriented
  • Computer and Microsoft Office Skills
  • Spanish Language Proficiency
  • Strong Work Ethic and Dependable
  • Special Needs Support
  • Program Planning and Development
  • Social Media Marketing

Languages

Spanish- Intermediate

Timeline

Disability Services Classroom Assistant

UMass Amherst
01.2022 - Current

Programming Assistant

UMass Amherst
09.2021 - Current

Disability Services Scribe

University Of Massachusetts Amherst
08.2020 - Current

Facilities Administrator Intern

Simmons University
06.2017 - 08.2019

Volunteer Coordinator

Franklin Public Library
01.2017 - Current

Associate of Science - Psychology

University of Massachusetts Amherst

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Leila Hernandez