LEILA JAMES
Charlotte,NC
Summary
Talented Assistant with executive-level administrative, business and operational leadership experience. Multidisciplinary professional versed in policy and procedure improvement strategies to meet changing demands. Recognized for minimizing labor costs and maintaining quality across board.
Overview
8
8
years of professional experience
Work History
Bookkeeper/Executive Assistant-REMOTE
Aloft Charlotte Airpot Hotel-by Marriott
Charlotte, NC
11.2021 - Current
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Coordinated communications between departments to ensure timely completion of projects.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Managed director's calendar and prepared meeting agenda and materials.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Set up meeting and event logistics for senior management and updated calendars.
Operations Manager
DLJ JOHNSON TRUCKING LLC
Charlotte, NC
02.2016 - Current
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Oversaw financial management, budget management, accounting and payroll activities.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Enforced federal, state, local and company rules for safety and operations.
- Supported accident investigations and prepared related paperwork.
- Collaborated with team leaders on quality audits.
Education
Some College (No Degree) -
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Sales Program Coordination
- Fosse Applications
- Lightspeed Applications
- Delphi
- Travel Coordination
- Expense Reporting
- Meeting Support
- Travel Arrangements
- Customer Service
- Schedule Management
- Scheduling
Accomplishments
2018 CAREER ADVANTAGE GRADUATE
COVID-19 CONTRACT TRACING - JOHN HOPKINS UNIVERSITY
COVID-19 for HEALTHCARE WORKERS- STANFORD UNIVERSITY
Timeline
Bookkeeper/Executive Assistant-REMOTE
Aloft Charlotte Airpot Hotel-by Marriott
11.2021 - Current
Operations Manager
DLJ JOHNSON TRUCKING LLC
02.2016 - Current
Some College (No Degree) -
University of North Carolina At Chapel Hill
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