Summary
Overview
Work History
Education
Skills
Timeline
Generic

LEILA PERSON

Virginia Beach,VA

Summary

Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.

Overview

9
9
years of professional experience

Work History

Practice Administrator

Beach Counseling Center
Virginia Beach, VA
08.2020 - Current
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Maintained up-to-date information in electronic medical records software.
  • Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
  • Developed and updated department goals and achievements throughout fiscal year.
  • Responded to inquiries from doctors, nurses and patients with accurate information.
  • Communicated with patients, ensuring that medical information was kept private.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Practice Administrator

Ocean Psychiatric Group
Virginia Beach, VA
05.2013 - 08.2020
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Maintained up-to-date information in electronic medical records software.
  • Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
  • Kept records of expenses and monitored budget while recommending opportunities for cost savings.
  • Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
  • Managed and recorded facility maintenance and upkeep budget.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Responded to inquiries from doctors, nurses and patients with accurate information.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Direct day-to-day administrative and operational functions providing guidance and leadership to over 25 employees across 2 departments

Education

Some College (No Degree) - Nursing

Springfield Technical Community College
Springfield, MA

Some College (No Degree) - Nursing

College of Staten Island of The City University of New York
Staten Island, NY

Medical Billing & Coding Certification - Medical Billing

Centura College
Norfolk, VA
03.2011

Skills

  • Time Management
  • Budget Development
  • Critical Thinking
  • Employee Recruitment and Hiring
  • Financial Reporting Coordination
  • Problem Resolution
  • Clinical Staff Management
  • Medical Condition Coding Software

Timeline

Practice Administrator

Beach Counseling Center
08.2020 - Current

Practice Administrator

Ocean Psychiatric Group
05.2013 - 08.2020

Some College (No Degree) - Nursing

Springfield Technical Community College

Some College (No Degree) - Nursing

College of Staten Island of The City University of New York

Medical Billing & Coding Certification - Medical Billing

Centura College

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LEILA PERSON