Leila Picchione
Westminster,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level potion. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Store Supervisor
Lloyds Taste Sandwiches
7512 Grandview Ave, Arvadast
10.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered questions about store policies and addressed customer concerns./
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Conducted inventory analysis to determine optimal stock levels.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Fallbrook Union High
Fallbrook, Ca.05.1991
Skills
- Staff Supervision
- Pricing Strategies
- Customer Service
- Cash Management
- Store Opening and Closing
- Policies and Procedures
- Inventory Management
- Multitasking and Organization
- Product Rotation
- Loss Prevention
- Team Leadership
- Special Events
- Retail Merchandise Quality Standards
Timeline
Store Supervisor
Lloyds Taste Sandwiches
10.2019 - Current
High School Diploma -
Fallbrook Union High