Leila Rodriguez
Jackson,MO
Summary
Dynamic and dedicated professional with a strong work ethic and effective multitasking abilities, gained at McAllister's Deli. Proven track record in maintaining customer satisfaction through outstanding service and collaboration. Skilled in cash handling and training new employees, consistently contributing to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Food Runner
McAllister's Deli
07.2022 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Server
Chateau Girardeau
09.2021 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
McAllister's Deli
07.2022 - Current
- Greeted customers entering restaurant and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about restaurant policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor Of Business Administration (In Progress) - Business
Southeast Missouri State University
Cape Girardeau, MOSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
- Sense of urgency
- Cash handling
- Cleaning and sanitizing
- Supply restocking
- Issue resolution
- Valid Driver's license
- Training and mentoring
- Active listening
- POS systems
Timeline
Food Runner
McAllister's Deli
07.2022 - Current
Cashier
McAllister's Deli
07.2022 - Current
Server
Chateau Girardeau
09.2021 - 01.2022
Bachelor Of Business Administration (In Progress) - Business
Southeast Missouri State University
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